Medical Assistant Front Desk
Resume:
Gladys Vega-Torres
*** ******* ******, *******, ** 07666
**********@*****.***
Summary
Highly skilled emergency trauma and cardiac technician with extensive background in hospital emergency care and services. Skilled at remaining calm under pressure and quickly and adeptly responding to all emergency situations. Qualified veteran emergency trauma and cardiac technician with a solid reputation for superior performance, accuracy and decision making ability. Detailed oriented with strong organizational skill
Professional Experience
Medical Assistant
Summit Avenue Medical
Job duties:
Triage patients, take vitals, chief complaints, reason for visit, current social history, immunizations, injections, document current hospitalizations, review medication list, review all preventives annual exams, provide referrals, refill medications, perform UDS screening, EKG’s, phlebotomy, educate patients on chronic diagnosis.
Works alongside with ACO doing episodics for ER and Hospital discharges
Maintain a smooth patient flow
Assist with all state, work, disability and FMLA forms
Relieve entire staff for lunch breaks
Ensure all patients are receiving all necessary test such as Echo, SUDO, TM Flow, SUDO scan, shape EKG, EMG, EEG and ultra-sounds
Make sure every room is properly stocked on a daily basis
Answers phones and schedules patients
Refills prescriptions via escribes and faxes
Lead Clinical Medical Assistant
Salerno Medical Associates
Job duties:
Triage patients, take vitals, chief complaints, reason for visit, current social history, immunizations, injections, document current hospitalizations, review medication list, review all preventives annual exams, provide referrals, refill medications, perform UDS screening, EKG’s, phlebotomy, educate patients on chronic diagnosis.
Train all new employees
Inventory all immunizations and office supplies and place orders
Maintain a smooth patient flow
Assist with all state, work, disability and FMLA forms
Relieve entire staff for lunch breaks
Ensure all patients are receiving all necessary test such as Echo, SUDO, TM Flow, SUDO scan, shape EKG, EMG, EEG and ultra-sounds
Interview prospective candidates for both medical assistants and scribers
Make sure every room is properly stocked on a daily basis
Assist every Clinician there “POD” falls behind
Responsible for every Doctor/Clinician having the appropriate staffing when employees are running late, leaving early or calling out for all three locations
Attend Managers meetings on a weekly basis as well as having morning and end of the day huddles
Maintaining an open communications with front desk, check out, the call bank and CCM team
Medical Assistant
Prestige Medical & Rehabilitation Center, PC, Paramus, NJ 07652
Prestige Medical:
●Triage & take vitals on all patients
●EKG’s
●Phlebotomy
●IM Immunization – Respiratory treatments
●Schedule new patients & follow up appointments
●Verify insurance using Navinet
●Check patient eligibility
●Refill Prescriptions
●Answer & address all incoming calls
●Follow all MVA procedures
●Maintain all exam rooms cleaned & stocked
●Order all necessary medications and office supplies
●Review patient encounter with Physician and setup consults
●Confirm & pull charts for next visit
●Continuously updating Practice Fusion with patient insurance & demographic changes
●Prior authorization for medications
●Medical clearance for patients scheduled for surgery/procedure
●Provide patients with referrals
Medical Rehabilitation:
●Schedule all new patients and make charts
●Verify insurance & co-pays using Navinet
●Enter all patients into Practice Fusion
●Maintain communication with all specialist’s patient referrals
●Get authorization for continued physical therapy
●Maintain a consistent flow
●Fax all necessary paperwork for billing purposes
●Constant communication with insurance company via email
●Filing, answering phone, charting & all front desk duties to insure the “practice” runs smoothly with very little wait
●Assist doctor with situating patients for proper treatment
●Maintain all exam rooms clean & stocked for next patient
●Order all necessary supplies for this part of the practice
Medical Assistant
A Better Alternative Medical, Hackensack, New Jersey
●Open the office in the morning
●Prepare all IV bags for infusions
●Perform vitals on patients
●Start IV and infusions on patients
●Phlebotomy
●EKG
●Monitor all patients during infusions
●Refill prescriptions
●Answer all incoming calls from patients and pharmacists with medical related questions
●Book appointments for new and current patients
●Bill electronically for Medicare patients
●Clerical duties not limited to answering phones, filing, faxing & pulling charts
●Bookkeeping
●Inventory
●Maintain office cleanliness and ordered supplies
●Close office in evening
●Retrieve messages from home during off hours and days off
●Return all calls to patients and pharmacies from home
Medical Assistant
DiVagno Interventional Cardiology, Maywood, New Jersey
●Prioritize patient daily care according to acuity and scheduled patient procedures
●Assist patients with A.M. care, take vital signs, prep for procedures.
●Maintain and set up patient rooms
●Insert Intravenous and prepare patients for stress test
●Perform preventive maintenance on emergency equipment
●Assist with patient and family education
●Process cardiac clearances for patients in need of medical surgeries
●Perform 12 lead EKGs
●Place 24hr/72hr/1 week or 2 week halter monitors on patients
●Assist with Stress test, monitor BP, speed and look for any cardiac changes during test
●Renew patient prescriptions
●Utilize PC to enter and retrieve patient data
●Answer multi-line phone, operate fax and copy machine
Fet 2020 - present
May 2016 – May 2018
May 2015 – Dec.2016
March 2005 – April 2007
Emergency Trauma Department Technician Hackensack University Medical Center, Hackensack, New Jersey
●Utilized pain scale and appropriate intervention when providing patient care
●Responded appropriately to life-threatening emergencies
●Provided patient care as per the hospital guidelines
●Assisted patients into room and placed appropriate monitoring devices and informed about patient’s condition to the assigned nurse
●Documented finding on patient’s care and notified nurse/doctor of any changes in patient condition
●Updated patient charts
●Order lab work and x-rays
●12 lead EKG, phlebotomy, CPR, specimen collection and oxygen therapy
●Inserted Foley Catheters and Nasal Gastric Tubes
●Performed physical examinations, diagnostic and therapeutic procedures. Applied a variety of orthopedic splints and fitted patients for crutches
●Assisted with wound care, sutures and minor plastic surgery performed in the E.T.D
●Responded and assisted in all trauma calls
●Demonstrated positive interpersonal relations while working with patients, families, guests, physicians, co-workers, other departments and management
May 2001 – March 2006
Education
In-house training programs, Hackensack University Medical Center
Phlebotomy, 2002
CPR, 2002
Trauma, 2003
EKG, 2002 Bergen Community College
S.U.N.Y Binghamton, NY 1987-1990
Cathedral HS, NYC, NY
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