Customer Service Specialist
Resume:
Yajaira M. Reyes Morales
(phone): +1-321-***-****
Address: **** ****** *** *** ****,
Kissimmee FL 34744
***************@*****.***
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Professional
Profile
The goals of each company I have fortunately worked with were all met by the qualifications I had and skills I have obtained throughout.
Ability to work both independently and with a group
Strong interpersonal skills with always positive communication
Being diligent when it comes to dues and work overall
Well-organized and methodical in planning
Fluent in both Spanish and English
Display initiative and take pride in work
Demonstrate patience, tactfulness, and excellence in effort
Able to create detailed and accurate written reports and provide the same to the agency
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Professional
Experience and
Accomplishments
Based on the work experience one is so fortunate enough to learn both knowledge and skills regarding a highly professional leader and owner, compassion from helping others, dynamic customer service.
Customer Service Specialist
Walgreens Pharmacy, Kissimmee, FL/ October 2008 – October 2015
- Providing customers with excellent customer service
- Gaining real-world experience while developing knowledge of the way a business run
- Acquiring valuable customer service skills and up-selling techniques
- Raising sales with the advantage of communication with customers in Spanish or English
Home Health Aides
Senior Nannies, Fort Lauderdale, FL/ November 2015 – July 2018
- Created and implemented an observation plan to precisely determine the mentality and physical level of an elderly patient
- Ability to assist clients with activities of daily living so that they can work independently in their homes
- Hands-on experience in the submission of clinical records, visit notes, and time summaries
- Bilingual: Excellent verbal and written communication in English and Spanish with this there was little to no situation of miscommunications
Owner of the Company
RKY Cleaning Solutions L.L.C, Kissimmee, FL/ July 2018 – Present
- Ability to multi-task to increase company efficiency and sales
- Managing day-to-day operations of a busy cleaning company
- Obtaining knowledge of a proper way to supervise your employees
- Trained employees in accordance with state and federal guidelines for the safety of both parties and equipment overall Page 4
Education Certificate of Culinary Arts
Instituto de Banca y Comercio
Fajardo PR 00738
August 2002 – May 2004
High School Diploma
Pedro Falud Orellano
Rio Grande PR 00745
August 1999 – May 2002
References Jowy Carrasquillo
Manager, Walmart
Josefina Lora
Real Estate Agent
Additional
Information
- Bilingual in Spanish
- Experience with all kinds of customers in any kind of situation
- Proficient using several operating systems
Contact this candidate