Strong written and verbal communicator, collaboration, team player

Birgitt Hazel

********@****.*** / 941-***-**** / **5 Waterside Street, Port Charlotte, FL

Summary

Analytical and driven EDI Specialist with 15+ years of experience in operating systems, problem-solving, and customer service. Successfully assisted with four systems conversions. Experience

Electronic Data Information Analyst II

Delta Dental of Colorado • Centennial, Colorado

01/2009 - Present

Successfully assisted as EDI subject-matter expert in implementing new claims and billing system. Collaborate with Sales and Group Administration using salesforce. Work directly with third-party vendors or client I.T. to ensure timely and accurate 834x12 file compliance, testing, and approval of format and data.

Create and enhance a companion guide through strong attention to detail and expert organization to meet the file specifications of the new system. Maintain end-to-end delivery, and file processing for assigned 100-plus current trading partners at a required 99% clean data files processed within 48 business hours, increasing efficiency by 15%.

Set up and maintain SFTP connections and maintain EDI department PowerShell scripts. Membership Accounting Supervisor

Delta Dental of Colorado • Centennial, Colorado

06/2007 - 01/2009

Managed the work of six employees, increasing crew morale and productivity through workday team-building activities.

Provide support and assistance in workload and situations on the day-to-day tasks. Conducted monthly one-on-one open dialogue meetings for feedback and ideas for success in reaching personal and required department goals.

Completed annual reviews including the outcome of meeting or succeeding personal and department goals. provide feedback and % increase in income for the ongoing year. Team Leader

Delta Dental of Colorado • Denver, Colorado

02/2006 - 06/2007

Provide assistance and support for coworkers with questions or challenges either systems or people related. Work with supervisor to provide the team with any changes in the company or systems on behalf of Senior Leadership.

Provide individual input to the supervisor during the individual annual reviews. Report workload and training need to direct supervisor for assistance and direction. Perform day-to-day membership accounting clerk duties. Membership Accounting Clerk

Delta Dental of Colorado • Denver, Colorado

10/2000 - 03/2006

Assist in creating and mailing monthly eligibility premium billing to current clients. Process daily payments received and prepared bank deposits. Maintain accurate billing and contact information on assigned clients. Provide assigned clients information and support for questions on billing or eligibility. Update system with urgent and emergency eligibility requests. Skills

Inquiring, Teamwork, Technical Communication, Computer literacy, Communication skills, Time management, Microsoft word, Customer service

Education

High School Diploma

Northglenn Senior High School • Northglenn, Colorado Completed requirements for Diploma

Contact this candidate