Cage Cashier Casino

KB Kevin Butz

Reno, NV ***** 775-***-**** *****.****@*****.***

PROFESSIONAL

SUMMARY

Ethical Cage Cashier dedicated to providing flawless and fast service to guests with upbeat and positive attitude. Comfortable handling up to $3000000[Amount] in cage cart and up to $ 500000 throughout daily shifts. Well-versed in accurately cashing out employee tips, exchanging paper currency for chips and coins and resolving guest complaints effectively and tactfully. SKILLS Safe Deposit Box Oversight

Internal Controls Compliance

Critical Thinking

Currency Counting

Customer Experience

Money Security

Foreign Currency Exchanges

Legal Standards

Cash Counting Machine

Operations

Credit Card Transaction

Processing

Team Contribution

Security Protocols

WORK HISTORY MAIN CAGE CASHIER 09/2020 to 10/2022

Atlantis Casino Hotel Reno, NV

Quickly and accurately counted drawers at start and end of each shift. Enforced company standard operating procedures, gaming regulations and Title 31 compliance.

Processed various cash transactions and answered gaming customer questions.

Counted and recorded assigned funds and made exchanges of funds throughout shift.

Performed check cashing for customers based on company policies. Verified individual amounts of loose coin and bundled paper money. MAIN CAGE CASHIER 09/2016 to 09/2018

Silver Legacy Hotel Casino Reno, NV

Quickly and accurately counted drawers at start and end of each shift. Enforced company standard operating procedures, gaming regulations and Title 31 compliance.

Processed various cash transactions and answered gaming customer questions.

Counted and recorded assigned funds and made exchanges of funds throughout shift.

Performed check cashing for customers based on company policies. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Moved currency, coins and chips following exact security protocols. CAGE SUPERVISOR 11/2005 to 01/2013

Western Village Casino Hotel Sparks, NV

Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.

Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.

Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions. Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.

Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives. Cashed checks and paid out money by verifying correct signatures, numerical amounts and sufficient funds in accounts. Assisted [Number] guests per [Timeframe] with various transactional needs such as credit card advances, chip cashouts and check cashing. EDUCATION Bachelor of Arts Political Science And Government 12/1986 CSU Sacramento, Sacramento, CA

Contact this candidate