Rodney Montelongo

Stafford, TX *****

adt816@r.postjobfree.com

281-***-****

Successful experience in retail and customer service environment. Maximized additional job performance throughout my work history in sales, merchandising, management and inventory and warehouse control.

Work Experience

CUSTOMER SERVICE REP. LEAD MAINTENANCE SUPPLY HQ

maintenance supply Head Quarters - Houston, TX

July 2007 to Present

-Update customer information in the service database during and after each call. Stay updated on product knowledge.

-Inventory control and inventory management and statistics.

-Responsible for researching and resolving questions and account issues to ensure customer satisfaction. SALES / ASSISTANT MANAGER

CENTURY A/C SUPPLY

May 1997 to July 2007

-Ensure company productivity goals were met.

-Review and control inventory management.

-Coordinate workflow, support staff with customer inquiries on product.

-Assist with resolutions to customer or product issues.

-Ensured all processes within company are being followed and maintained. MANAGER, HI

LO AUTO SUPPLY

June 1991 to May 1997

-Administered daily operations to ensure policies were adhere by our work staff.

-Planned and executed floor merchandising initiatives in collaboration with merchandising management.

-Ensure store is prepared for internal audits through inventory control and inventory statistics. Education

HIGH SCHOOL DIPLOMA

STAFFORD HIGH SCHOOL - Stafford, TX

Skills

• Strong team leadership skills

• Inventory report generation

• Staff training and development

• Shipping and receiving experience

• Punctual

• Statistics

• Merchandising

• HVAC

• Customer service

• Inventory Control

• Accounting

• Purchasing

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