Customer Service Claims Associate

Stephen Meyerowitz

Marietta, GA Mobile: 678-***-**** *******.**********@*****.***

Claims Associate

CUSTOMER SERVICE COMMUNICATIONS BUSINESS ANALYSIS

Prior teacher, looking to become an Experienced professional in Claims processing. Very committed to helping people through processes while providing amazing customer service. Collaborated with diverse populations to resolve issues, including team leads, other educators, administration, parents, and students. Directly laid out clear and concise expectations for each client. Responsible for facts and data to maintain precise records of daily events. Assisted others with laptop troubleshooting throughout the days to keep projects and written assignments up to date. Ability to remain flexible and humorous, ensuring that every client’s styles and varying abilities were addressed. Outstanding interpersonal and communication skills to develop and maintain meaningful relationships with management and peers.

COMPETENCIES

Customer Service Communications Leadership

Documentation Technology Compliance & Controls

Research Collaboration Empathetic

PROFESSIONAL EXPERIENCE

TRADER JOE’S RETAIL STORES, Sandy Springs, GA 2019 – Present

Teacher

Planned and implemented lessons in reading, writing, spelling, math, science and social studies for third and fifth grade students; administered lessons that consisted of a variety of cooperative learning, whole group, small group, teacher directed, and hands-on activities; communicated with administration, peers, and parents; provided transportation needs for students navigating to multiple campuses and for exchange students commute to school.

CUMBERLAND CHRISTIAN ACADEMY, Austell, GA 2012 – 2019

Teacher

Planned and implemented lessons in reading, writing, spelling, math, science and social studies for third and fifth grade students; administered lessons that consisted of a variety of cooperative learning, whole group, small group, teacher directed, and hands-on activities; communicated with administration, peers, and parents; provided transportation needs for students navigating to multiple campuses and for exchange students commute to school.

WILDLIFE ARTISTS, Bethel, CT 2012

Account Manager

Managed various existing accounts and created new accounts in the Tennessee and Vermont State Parks for a plush stuffed toy company. Developed strong relationships with customers, connected with key business executives and stakeholders, and prepared sales reports. Answered client queries and identified new business opportunities among existing customers. Liaised with cross-functional internal teams to improve the entire customer experience. Traveled occasionally.

THE TOY CHEST, Ridgefield, CT 2009 – 2011

Assistant Manager

Worked with employees in sales training; ordered educational toys, board games, and various other products; met with sales representatives to view new products. Assisted customers with purchases and returns. Trained for management role.

PRIOR EXPERIENCE

RIDGEBURY ELEMENTARY SCHOOL, Ridgefield, CT. Instructional Paraprofessional

RIDGEFIELD PARKS AND RECREATION CENTER, Ridgefield, CT. Director, Teenage Summer Camp

VAUGHAN ELEMENTARY SCHOOL, Powder Springs, GA. Teacher

HACKLEY SCHOOL, Tarrytown, NY. Teacher

EDUCATION & TRAINING

BACHELOR OF ARTS – COMMUNICATIONS ST. THOMAS AQUINAS COLLEGE SPARKILL, NY

·Major: Communication Arts

MASTERS OF SCIENCE – TEACHING FORDHAM UNIVERSTIY TARRYTOWN, NY

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