SYLWIA SKAWINSKA
adt32r@r.postjobfree.com 860-***-**** North Palm Beach, FL 33408
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Customer Service
Prioritizing and Planning
Risk Assessment
Willing to Learn
Operational Reporting
Data Analysis
Time Management
Contract Review and Recommendations
Friendly, Positive Attitude
Flexible Schedule
Problem Resolution
Microsoft Office
Administrative Support
Scheduling and Calendar Management
Fluent in Polish and English
Revenue Manager The Pointe Hotel - Tequesta, FL 10/2022 - Current Created and updated financial reports on frequent basis to present information to leadership teams. Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability.
Completed thorough opening, closing and shift change functions to maintain operational standards each day. Front Desk Receptionist Quail Valley River Club - Vero Beach, United States, FL 03/2022 - 09/2022 Oversaw incoming telephone calls to answer, questions, direct callers and summarized messages for staff. Notified staff of arrivals and upcoming meeting times, and scheduled appointments. Processed payments for services and updated accounts to reflect new balances. Greeted, assisted, and directed visitors with professional attitude. Assistant Loan Manager Envoy Mortgage - Remote 08/2021 - 07/2022 Managed 15-30 files monthly for team members and individual loan applications Kept loans moving forward with skilled administrative support and proactive handling of different communication and identified documentation issues
Coordinated loan processing with attorneys, county clerks, and title companies. Operations Manager Mendaid Services, LLC - New Haven, CT 05/2019 - 05/2021 Arranged crew schedules to align with business and project demands and conducted weekly meetings. Listened and communicated with customer requests and specifications and made suggestions to appropriately fulfill needs arising before, during, and, after move-in dates Turned 22% of vacancies within three months into 100% achieved filled vacancies Loan Processor Envoy Mortgage - Southington, CT 06/2014 - 10/2018 Filed completed packages quickly and efficiently.
Summary
Skills
Experience
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Calculated income, assets and liabilities to meet lender requirements. Sales Associate Lord & Taylor LLC - Farmington, CT 10/2013 - 07/2015 Created great customer experiences with personalized sales support. Demonstrated selling experience in fast-paced, service-oriented retail setting. Managed multiple tasks simultaneously while meeting deadlines. Sales Consultant Verizon Wireless - Southington, CT 06/2013 - 05/2015 Introduced and Educated clients in awareness and interest in new products and presented offerings to prospective and established customers
Demonstrated continueds customer support after closing sales. Improved existing account profitability by reviewing opportunities, identifying key personnel and building strong connections.
Naugatuck Valley Community College Waterbury, CT Some College (No Degree)
Education and Training