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Customer Service Waiter

Location:
Kolkata, West Bengal, India
Salary:
800 $
Posted:
October 13, 2022

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Resume:

A : Nagrakata sukhani basti,district

MANDEEP jalpaiguri State west bengal po

nagrakata Pin 735225

TAMANG P : +917*********

E : adszo3@r.postjobfree.com

Summary

5+years of experience in providing customer and personal services.Responsible to provide good management,

training and motivation to junior waiters.Responsible to work in all environment and in group to handle hotel

services.Responsible to mange two sections of restaurant effectively by providing punctual and friendly services to

customers.

Education E W Work Experience

IL&FS institute school kalimpong summit hotels& resort

September, 2010 - Diploma in April, 2011 - May, 2013 Waiter

February, 2011 hospitality Responsible to take orders and assist the cook to

Il&fs institute is a private school of management prepare food as per order of

in kalimpong chitrabhanu customers.Responsible in assisting the manager

in preparing the menu card as well as price

national institute of open schooling list.Providing effective supervision of all food and

March, 2011 - February, 2012 High School beverage services.Responsible to prepare

Skills S recites and collect payments from the

customers.

Communication inside china Restaurant

August, 2013 - April, 2014 restaurant captain

Special occasion server actively participated in

Customer Service

staff meetings and operated as an effective

management team leader consistently tested,

Teamwork smelled and observed all dishes to ensure they

were visually appealing and prepared correctly .

Displayed a positive and friendly attitude

Cleanliness

towards customer and fellow team members

Good Memory chandertal regency

June, 2014 - July, 2016 f&b captain

Greetings customer as they arrive at food

Awards A service facility and assisting them to find their

seats . Taking food and beverage order .follow

up the orders in the kitchen to avoid delay

2015 certificate of appreciation service maintaining cleanliness of restaurant

cross check the product and stocks . Briefing to

2014 certificate name highlights in trip

the staff about the day by operation and the

advisor

task handling customer complaints taking review

2014 certificate of guest feed back from the customer about food and service.

Summit hotels

le royale hotel

2016 certificate of quality service September, 2016 - January, f&B team

2018 leader

2015 employee of the year As team leader i was responsible for the entire

operation of the F&B department from giving

trainings to the junior staff to checking all the

equipment of restaurant setting up tables chairs

. Taking orders from the guest from the room

and dining monitoring food and beverage items

inventory to ensure optimum level and

communicate about low stock situation to

kitchen manger

akh( aspire katara hospitality)

February, 2018 - August, 2020 waiter

As a waiter my responsibilities was to greeting

customer and taking food and beverage orders

and serve them in a good manner checking

customer about the food and beverage review .

Keeping side station clean and neat redy fr the

operation menu knowledge about special events

jalsa indian ladhaki resurant and pub

November, 2020 - June, restaurant

1921 captain

As a restaurant captain i was responsible for to

promote and ensure guest satisfaction maintain

safe and sanitary work environment. Handeling

guest complain training to the junior staff

established rapport with guest to build customer

loyalty and constructive feed back. Assist guest

with table reservations.able to answer any

questions regarding menu and assist them with

menue selection

L Languages

English Fluent

hindi Basic

bengali Basic

E Extra Curricular

Cooking

Cooking New type of dishes.

Seminar

Take Participation in food awareness seminars.

Blood Donation

Take Participation in Blood Donation camp and

Donate Blood.



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