Customer Service Janitorial

MERLENE YELDING

**** *. ****** ****** **** Jr. Blvd., Day, Lansing, MI, 48911, US • 517-***-**** • *****************@*****.*** Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Positive role model who encourages personal growth and teaches new skills. Supervision

Meal planning and preparation

Customer service

MS Office

First Aid/CPR

Cleaning requirements

Infection Control Policies

General Studies - Diploma - 1990

Barberton High School - Barberton, OH

Beauty - Cosmetology license - 1992

Akron Beauty School - Akron, OH

Computer Networking - Some college (No degree)

Everett university

Daycare Associate - February, 2010 to Present

Rae's Romper Room - LANSING, Michigan

Used positive behavior management techniques to improve social interactions and emotional development. Devised and implemented a variety of educational strategies to promote growth. Created lessons and activities to help children develop physically and emotionally. Quality Control - April, 2013 to May, 2021

Bridgewater Interiors LLC - Lansing, Michigan

Delivered high-quality results in a timely manner. Inspected set sample of products for defects and compliance with design standards. Rejected materials, components, and finished products for a variety of reasons, which I documented. Janitorial Services Supervisor - June, 2009 to March, 2013 Clean Team USA - Lansing, MI

Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety. Created and implemented employee incentive programs to motivate high-performing employees. Made the President's List while in college.

Made Honor Roll in High School.

Professional Summary

Skills

Education

Work History

Accomplishments

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