Customer Service Security Officer
Resume:
ROBERT GERENA
*** ** ****** ** ************, Fl *2205
******.******@*****.***
Highly motivated and positive person seeking to obtain a position as a Security Officer to assure the day-to-day safety and security of patients, visitors and staff by patrolling and monitoring the property.
SKILLS
Positive attitude, driven and organized
Excellent and positive customer service skills
Ability to prepare clear, concise, accurate reports
Computer skills
Highly determined and self-motivated
Leadership
Problem Solving
Written and verbal communication skills
EXPERIENCE
MAY 2019-CURRENT
OWNER, Ebenezer Lawn Care
Entrepreneurial owner with experience and solid history of business success. Build operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Maintained service excellence, working closely with clients to quickly address needs and solve issues or complaints.
MARCH 2017 – NOVEMBER 2018
DRIVER, Amazon
Delivered goods and services to customers on time and in excellent conditions. Achieved consistently high customer scores due to exceptional service. Demonstrated professional conduct with clients to deliver outstanding customer service. Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
FEBRUARY 2010 – OCTOBERT 2012
SECURITY GUARD, Allied Barton
Provided customer service to out clients by carrying out safety and security procedures, site-specific policies when appropriate, emergency response activities. Responded to incidents and critical situations in a calm, problem solving manner. Conducted regular patrols around the business and perimeter.
EDUCATION
MAY 2008
HIGH SCHOOL DIPLOMA, duncan U. Fletcher high school
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