Call Center Customer Service

Asnant! Meriweatner

Atlanta, GA *****

*******.***@*****.***

+1-678-***-****,

Authorized to work in the US for any employer

Work Experience

OnStar Advisor

Teleperformance - Atlanta, GA

August 2021 to Present

+ Help members with navigations

+ updated payments

+ access accounts

+ updated accounts

+ notated in multiple systems

+ navigated in multiple systems

+ customer service

+ remote call center

Home Health Aide

Hand in Hand Home Care llc - Tucker, GA

May 2021 to Present

1. bathing

2. caregiving

3. medicine administrations

4, laundry

5. cooking

6. senior care

Insurance Customer Service Representative

Afni - Remote

February 2022 to May 2022

1. Customer service

2. helped update account

3. helped representatives find members in multiple systems

+ Managed customer accounts

+ Resolved customer issues

+ Worked in the inbound call center

+ Collected and documented orders

+ Responded to inquiries and issues

Education

High school diploma

Skills

+ Caregiving

+ Cleaning Experience

+ Home Care

+ Meal Preparation

+ Senior Care

+ Cooking

+ Laundry

+ Customer service (4 years)

+ Customer support

+ Medication Administration

+ Call center (2 years)

+ Remote (3 years)

Certifications and Licenses

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