Resource Specialist Mental Health

Gloria A. Bedoya, MS

**********@*****.*** • LinkedIn Profile URL

St. Bayside, NY • 347-***-****

Summary

Senior Social Services Professional

Passionate and forward-thinking social services professional with strong business acumen and innate ability to deliver mental health, co-16occurring disorders, rehabilitation, and social services

Recognized for evaluating and managing recovery-oriented rehabilitation and social services in group and individual settings. Adept at achieving sustainable growth and delivering families with respect, quality services, and support required to meet short and long term goals. Proficient at delivering administrative support, including staff training and vocational counseling as well as providing clinical supervision of 180 families. Demonstrated success supporting families with family reintegration process, while attending Treatment Court. Equipped with evidence-based practices, such as CBT, REBT, Motivational Interviewing, Trauma Informed Services, as well as Illness Management and Recovery.

Areas of Expertise

•Strategic Planning & Execution

•Social Services Initiatives

•Advocacy & Program Leadership

•Wellness & Recovery

•Relapse Prevention

•Smoking Cessation

•Stages of Change & Coping

•Documentation & Reporting

•Relationship Management

Accomplishments

●Developed and managed an ACS Teen Enhancement Program (Administration for Children’s Services) for teens dually diagnosed with mental health and substance use challenges.

●Conducted two projects for Department of Mental Health: A Perinatal Mood Disorder & Depression Study called “The Baby Blues”, concluding that women of childbearing age in Central Harlem chose not to receive mental health services due to fear of being labeled crazy and having their children removed by ACS.

●The Baby Mamas’ Club was designed as a supportive social network for new moms to share concerns, experiences, and learn more about social services available in own neighborhoods. Members learned from each other and created own social networks.

Career Experience

Family Resource Specialist, Heartshare St. Vincent’s Services, Springfield Gardens, Queens, NY 2020- Present

Provides a nurturing environment with a focus on sustainable & integrated mental health healing services that prepare young adults to implement their life goals of education, employment /career opportunities & housing, in preparation for life as successful adults in the community of their choice. Everyday life issues, such as anxiety, agitation, anger, & social issues, are addressed through individual, group & family counseling modalities.

Telemental Health Services, Service Provider, JCCA Child & Family Treatment & Support Services Bronx, NY Per Diem 2020-2020

Delivery of quality CFTSS services to illegible youth to support achievement of safety, wellbeing & permanency objectives. Community Psychiatric Support & Treatment Provider. Worked to develop the youth’s social & independent living skills, stabilize the youth & family after a crisis & help caregivers respond in situations that could trigger a crisis.

Director of Community Support Programs, SUS Brooklyn Clubhouse/ ACE, Brooklyn, NY 2014 – 2019

Managed Brooklyn Clubhouse and enabled program in receiving first Clubhouse International Accreditation while serving as director of community support programs. Utilized vocational & educational skills to support clients in obtaining permanent employment, while receiving additional job coaching and coping skills. Leveraged CBT & Motivational Interviewing for counseling modalities.

●Delivered quality support to members in maintaining mental health recovery and substance use challenges through work, socialization as well as weekly wellness and recovery, smoking cessation and stages of change workshops.

Program Director, SUS Marcy Hart Residents, Brooklyn, NY 2011 – 2014

Streamlined service operations as well as managed clinical interventions for 50- bed single site supportive residence and 38 scattered -site apartments. Ensured proper allocation and utilization of resources by managing budgetary clinical responsibilities.

●Enhanced staff skillset regarding skill-building, recreation, vocational preparation, and maintenance of drug free environment by delivering quality training.

●Maintained proper documentation of day-to-day administrative and programmatic responsibilities for informed decision making.

Program Director, SUS Montrose Residents, Brooklyn, NY 2010 – 2011

Delivered comprehensive residential and rehabilitative support to individuals with serious and persistent mental illness and chemical dependence.

●Enabled individuals’ in achieving defined goal and ensuring maximum self-sufficiency through consistent quality support.

Education & Credentials

MS in Mental Health Counseling

Long Island University, Westchester, NY

BBA Bachelors of Business Administration, International Marketing

Baruch College, New York, NY

AS in Business Administration

LaGuardia CC, Long Island City, NY

Student Council Scholarship & French Institute Scholarship

Licenses & Certifications

Post Graduate Studies: Albert Ellis Institute, Rational Emotive Behavior Theories & Techniques Primary Certificate Administration for Children’s Services Core Supervision & Management Training Certificate

MAPP Leader Certification

Child Sexual Abuse MAPP Leader Certification

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