Industrial Training Customer Support

ABIONA DAMILOLA ELIZABETH

B.sc (Hons.)- Banking and Finance

**, ******* ******* ******, ******, Lagos State

E-mail:****************@*****.***

Phone: 090********

PERSONAL PROFILE

A goal driven graduate, determined to build career in a growing organization where I can get the opportunity to contribute my skills and abilities in identifying problem well thought out solution. I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

BASIC PERSONAL DATA:

Gender: Female

Date of Birth: 21th August, 2000

Nationality: Nigeria (Ogun State)

Marital Status: Single

RELEVANT SKILLS:

SKILLS COMPETENCES

Effective Communication I communicate effectively, accurately, clearly in written and

oral forms

Exceptional leadership abilities I have developed capacity to influence and motive a team for goal

oriented effectiveness.

Impeccable Administrative Ability I am experienced in managing duties required to achieve effective result

oriented work process.

Bilingual customer support I have developed the ability to communicate fluently in English and

Yoruba languages.

Problem Solving Ability I can manage work related to stress and provide timely solutions to

problem for one.

WORK EXPERIENCE

ORGANIZATION POSITION HELD ACHIVEMENTS

The office of the Accountant General Corp Member Payment of gratuity, pension and other Cross River State (NYSC) retirement benefits.

[2021-2022] Payment of all unpaid Pension.

Guarantee Trust Bank (GTB) Bulk Teller Collecting of Bulk Deposits from Industrial Training customers.

[2019-2020] Ensure smooth record transaction.

Elshadai Wine store Sales Representative Enhance customer satisfaction and

[2018-2019] Confidence.

Achieved effective work process.

Gofamint Student Fellowship Welfare coordinator Establish and maintain good relation-

[2017-2019] Ship with relevant staff members,

Regular communication relevant in-

Formation provided by the student

PROFESSIONAL CERTIFICATION:

INSTITUTION QUALIFICATION YEAR OF COMPLETION

DEK GOBAL CONSULTING LTD, ABUJA Human Resource Management (HRM) October, 2021 Project Management Profession (PMP)

Customer Service Management (CSM)

EDUCATION QUALIFICATION

INSTITUTION QUALIFICATION YEAR OF COMPLETION

Osun state university B.sc (Hons.) Banking and Finance November, 2020. Osogbo, Osun State.

High Grade School West Africa School

Certificate Examination July, 2016

Akowonjo, Lagos State. (WASSCE)

HOBBIES AND INTEREST

Reading, Computing, singing, sharing ideas and making friends with people REFERENCES: Available on request

Contact this candidate