Kathy
Medina
Las Vegas, NV
************@*****.***
Industrious Cocktail Server eagerly pursuing a position in which commitment to personable and efficient service will be highly valued. In-depth knowledge of service industry best practices and bartending methods demonstrated over 22 years of serving experience on casino floors and lounges. Skills
• Accurate Cash Handling
• Food and Beverage Service
• Bartending Prowess
• High Energy and Stamina
• Customer Rapport
• Warm and Friendly
• Food Tray Carrying
• ID Verification
Experience
6/2004 – 6/2011
Cocktail Server / Las Vegas Hilton, Las Vegas, NV
• Provided exceptional service to high volume of daily customers.
• Communicated with patrons to offer friendly service and determine needs.
• Created rapport with new and returning patrons to foster guest satisfaction.
• Took orders, calculated charges, issued table checks and collected payments from customers.
• Suggested cocktail choices based on customer preference, daily specials, and inventory availability.
5/1990 – 5/2004
Cocktail Server / Riviera Hotel & Casino, Las Vegas, NV
• Provided exceptional service to high volume of daily customers.
• Strong knowledge of mixed drink and cocktail terminology.
• Maintained accurate cash handling practices while efficiently serving customers. 11/1989 – 4/1990
Cocktail Server / Mirage Hotel & Casino, Las Vegas, NV
• Provided exceptional service to high volume of daily customers.
• Maintained accurate cash handling practices while efficiently serving customers.
• Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Education
High School Diploma / Chaparral High School, Las Vegas