Estate Manager East Coast

“Those who initiate change will have a better opportunity to manage the change that is inevitable.” ~ William Pollard

20+ years of experience in senior management, B2B relationships, strategic business planning, and product innovation. I’ve worked in multiple industries including retail, technology, service, hospitality, and manufacturing. My tenure in a managerial role has offered skill development in each business discipline: financials, facilities management, fulfillment, eCommerce, 3PL, operations, sales, marketing, field training, conflict & client retention, and employee training.

This lifetime of personal and professional development provided a chance to encounter a wealthy client who needed multiple estates to be managed, a fleet of exotic cars, a pleasure craft, a warehouse, and a staggering amount of personal inventory. The 12 properties ranged from the Baja to Tejas and from 6,000 sq ft to 10,000 + sq ft. Surprisingly, I fell in love with the job like a good pair of calfskin gloves. My skills are relevant and, in some ways, well-rounded. As a young man, I spent 6 years working with Jones Woods from Canada, installing architectural millwork in high-rise buildings. I employed some of the east Coast’s finest artisans. As the owner of Zinger, I designed and commissioned furniture and ran a 21,000 sq ft hardware store that would be an inspiration for Jules at The Grommet to sell to Ace Hardware. Personally, I own a 6,000 sq ft historical landmark for the last 33 years, running the business as a guest quarter and short-term rental. I currently develop business, including contract negotiations, for a data analytics startup. Regardless of the HR Algorithms that sometimes do not connect the dots, I have a solid grasp of management, trades, material & wholesale acquisitions, and employee/vendor relations to be a dedicated Estate Manager. I am good-natured even in stressful situations and I have no reason to be concerned with a clock. I enjoy traveling and my wife, after our business (Zinger) closed, has been a PA for the last 4 years to a mutual client. The implication is, I understand discretion in respect to a private client.

I have a personal goal to not be a Norwegian crab in a bucket, rather I believe that making others successful results in my overall success and satisfaction in life. I’ve served on advisory boards for startup companies such as BagPodz, The Grand Prix Investment Fund, The Greater Tzaneen Community Foundation, and more. Living in Austin, TX has afforded me endless opportunities to collaborate with some of the brightest minds in so many different fields. Life is good!

“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.” ~ Ralph Waldo Emerson

Core Skill Areas

Product Management and material acquisition Budgetary & Cost Analysis and Budgetary Employee Training and Retention Strategic Planning and Project Management Process & Data Analysis Estate and Facility Management Functional Team Leadership Operations & Systems Event Roll-out & Project Scheduling Excellent Communications Skills I can take and give directions professionally.

Tools & Technologies

MS Office G Suite CRM SRM ICON 3PL POS Web Conference Hubspot ZoomInfo Netsuite Adobe QB

Higher Education

Master of Business Administration (MBA) Prerequisite Classes for Entrance into Tulane

International Marketing Tulane University Business University of New Orleans

Bachelor of Fine Arts (BFA) Associates in Fine Arts (AFA)

Printmaking & Photography Univ. of Hartford Printmaking & Photography Pratt Institute - Lake Placid School of Art

Community Betterment

Coach & Mentor The Greater Tzaneen Community Foundation

Coach & Mentor The Widow Center Nigeria

Board of Directors Operations & BD for Your Ride Is Here

Board Member Grand Prix Investors Fund

Work Placement Host & Mentor Texas School for the Blind and Visually Impaired

Hands-On Experience

Program Lead Business Development

RoutineAI Apr 2021 – current

Cross-functional lead in business development and sales

-Cultivate technology vendor relations centered on data analysis

-Lead business development to acquire new accounts and retention

-Develop client acquisitions through planning and targeted marketing

-Gather client parameters for data analysis and build case studies

-Implement data analysis baseline for improvement analysis

Program Lead Product Strategy & Innovation

One2Trust Jan 2019 – May 2021

Focused on warehouse and inventory logistics, data analytics, and database integration for e-commerce clients

-Evaluation, requirements gathering, and strategy of fully integrated inventory tracking system

-Validation of POC, design, and implementation of 30,000 Sq Ft warehouse build out with workflow optimized logistics

-Development of 3PL systems with website design and integration, eliminating redundancy and shrinkage

-Integration of 360 photo software and light room design to enable EDI gallery database, sharable to all systems

-Oversight of Shopify EDI integration with 3PL and WordPress to ensure real-time analytics and inventory control

Design Consultant Strategy & Business Development

Bywater Cottages Feb 2007 – Present

Focused on project managing, design, and market rollout for historic landmark bed & breakfast

-Project management, design, and oversite of historic restoration, 5 cottage suites, grounds/living walls & Gallery

-Integration of market platform software and implementation for logistical efficiency and risk management

-Built marketing assets for social media, newsletters, and advertising collateral to expand business reach

-Vendor relations and relationship development with local establishments for value-added experiences

-Direct logistics for concierge, market platform, cleaning services, and venue excursions

Vice President Business Development

MSW Analytics Apr 2018 – Apr 2020

Focused on reverse engineering reporting and analytical costing for the semiconductor and technology industry

-Cultivated technology vendor relations, both domestic and overseas for outsourced development

-Headed client relations and business development to acquire new accounts and ensure retention

-Oversight of strategy, planning, and approval for marketing and social media campaign program

-Spearheaded vision and strategy for logistics, reporting, and documentation of effective data analytics

-Strategic planning and positioning of data analytics, algorithm, and costing tools to differentiate product offerings

Chief Executive Officer

Zinger Hardware & General Merchant Apr 2002 – Dec 2017

Focused on retail operations and product development including advisory positions and coaching vendors and staff

-Concept of store design, creation of a business plan, financing, and the build-out of 11,000 & 21,000 sq ft stores

-Directed operations, logistical controls, oversight, rollout, and ongoing management, including software

-Brand development of planogram, merchandising, and consumer experience for greater conversion rates

-Devised marketing strategy and advertising rollout, building brand equity within the local market

-Formed and fostered strong relations with over 400 vendor sources, mentoring several dozen indie start-ups

-Engineered product category management to solidify an excellent high-level consumer experience

-Administration including human resources, payroll, and labor schedules, insurance, banking, and accounting

-Board appointments with indie startup companies and consultive go-to-market for new product entrants

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