Sales Manager Customer Service

Bernard J. Pickett Jr.

** ***** **** **********, ** 189**-***-*** 0603

*************@*****.***

KEY SKILLS

Negotiation / Account Development / Direct Sales / Key Accounts / Team Building / Promotions / Branding / Marketing-Sales / Corporate Presentations / Pricing Strategies / Prospecting / Architectural and Designer Presentations / Training / Team Building / Management / Account Management / New Business Development / Cold Calling / Forecasting / Team Leadership / Manufacturing / Product Marketing / Inventory Management / Budgets / Leadership / Strategic Planning / Customer Service / Purchasing / Develop accounts that pay on time / Excelled with problematic Accounts

Vocational Goal

To further my career with a company that values performance, and is seeking a consistent industry performer with proven sales experience, coupled with a reputation for honesty and integrity. I look forward to using these qualities to contribute to the upcoming success we will both experience.

Morris Black and Sons: July 2015 to January 2022

Commercial Sales Manager: Territory Eastern Pa, Northern and Central New Jersey. Responsible for growing existing customers, acquiring new customers, sales growth, and supervising estimators.

Sales exceeded 6.6 million for Commercial Casework in 2021. Highest sales ever for Commercial Casework.

Responsible for increasing total sales to a number of 8 million in 2018; i.e. Division 6 Commercial Casework- 5 million, Division 8 Commercial Doors and Hardware-3 million ( highest sales in Division 6 & 8 combined ever at Morris Black).

Focus on diversifying customer base and prospecting for new customers that pay on-time. Affluent/diverse customer base prospecting and maintenance.

Add additional manufacturing capabilities to Morris Black product lines.

Supervise Estimators in Divisions 6 Commercial Casework, 8 Commercial Doors and Hardware, and 10 Accessories.

Bid follow through, documenting wins and losses.

Focus on buying materials direct from manufactures, extensive experience with high end veneers.

Focus on adopting new venders/suppliers.

Allegheny Plywood Company; March 2010 to July 2015

Sales Person: SalesTerritory of South Eastern Pa, South Jersey and Delaware. Responsible for new growth at branch, both acquiring new customers and distributing new products.

Responsible for growing the branch 300% in less than 3 years.

Singular focus to develop branch into a multi products location.

Implement new products into the day to day products sold.

Prospect and add new customers

New York Life Insurance: March 2009 to February 2010

Field Agent: Passed Insurance exams for Life and Health Insurance. Responsibilities included starting my own business and becoming an established business. New Agent of the month in March 09 for performance excellence. Nominated for Series 6 and 63 Securities Exams.

Panolam Industries International: October 1999 to December 2008

International Manufacturer of High and Low pressure laminates

Middle Atlantic Field Sales Manager: Sales Territory extending from Virginia to Eastern Pa and South Jersey, responsible for a territory of 32 million feet. Set goals and objectives for each account in the territory. Designed distributor sales cards to measure purchases and set objectives.

Products sold; Nevamar and Pionite High Pressure Laminate, Panolam and Pluswood Thermally Fused Laminate(TFL), FRL and FRP, fiberglass reinforced laminate and fiberglass reinforced plastic.

Customers, 70% Wholesale Distribution and 30% OEM. Spent 100% of time traveling and communicating with customers and prospecting for new business.

Selected Accomplishments:

Consistently one of top sales performers in Panolam. Year to date sales in 08 month ending 10/08 Nevamar Sales up 10%, Pionite up 5%.

Developed Tate Access Flooring from April 06 to October 07, from 2.4 million feet to 4.2 million feet and kept the business through 08. Growth due to utilizing production schedules and minimizing waste at the QC stations as well as delivering just in time to the customer.

Field Sales Manager with the highest single quarter of growth, 38% in 06.

Field Sales Manager with the highest combined growth, HPL and TFM, 45% in 04.

Account Management Award 03.

Consistently top 1% in the company while employed by Panolam Industries.

Career History

Sales Rep, US Wood, Interim Position 7/99 to 10/99. A distributer in the Industrial Wood panel business. Products sold, hard and soft wood plywood, Nevamar, LG HiMacs, and high end veneers.

MacLaren Fabrication, Sales 10/98 to 7/99. A fabricator of all solid surface products in the residential builder business. Responsibilities included establishing relationships with Millwork houses to develop commercial business. Additional responsibilities included scheduling production, drafting, and collections.

Fessenden Hall of Pa, Sales 1/93 to 12/98. A distributor in the Industrial Wood panel business. Responsibilities included selling Wilsonart laminate, DuPont Corian, Hardwood Plywood, Veneers and Blum hardware. Consistent performer at the branch and won every sales contest while employed at the branch.

The Creative Nook, Designer 2/88 to 12/92. Retail Sales of HI End kitchens and baths. Designed all aspects of jobs sold, ordered all products, and scheduled jobs. Consistently the highest selling sales person in the company.

ABC Kitchens, Designer 7/87 to 1/88. Retail sales of kitchens and baths. Designed all aspects of jobs sold.

New Hope-Solebury School District, Industrial Arts Teacher 2/86 to 7/87. Duties included designing and implementing the curriculum as well as designing all lesson plans. Provided the district with special event printing.

School District of Upper Dublin, Industrial Arts Teacher 9/85 to 1/86. Duties included designing and implementing new curriculum. Revised facility for a more user friendly experience. Re-established the 6th grade into the curriculum. Assisted with coaching the 8th grade soccer team.

Education

BS in Education, Industrial Arts 1983

Millersville State College

Awarded the Graduate Assistantship for Industrial Arts

Millersville University 1983-84 Candidate for Masters in ED

Awarded the opportunity to display several projects in college library while an undergraduate student

References available upon request.

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