Customer Service /Security Officer

Darlene Chandler

l have great customer service skills, experience in retail manufacturing and unarmed security experience

Greensboro, NC

**************@*****.*** - 336-***-****

Customer service, sales floor associate, security officer, supervisor, manufacturing WORK EXPERIENCE

Security Officer

Allied Barton Security - Greensboro, NC - October 2006 to Present Responsibilities

Screen personnel in and out of work, body wand personnel if they walk thru body scanner and the scanner beeps,or alarms, answer phone,issue out escort badges when needed,watch for suspicious activity or suspicious packages @ the job site

Accomplishments

Security Officer certified by passing all required tests and examines Skills Used

Customer service, phone etiquette, paying attention to details and learning how to keep calm during emergency situations, obsurbing suspicious activity or behavior Supervisor

Walmart - Reidsville, NC - April 2006 to November 2006 Responsibilities

Assisted customers, changed modules as needed, changed prices on merchandise @ time of markdowns, prepared merchandise to be returned back to stockroom,assisted sales floor associates Accomplishments

Reached goals of setting up new modules in a timely manner Skills Used

Great communication with coworkers on the job so that goals were met in a timely manner Sales Floor Associate

Walmart - Reidsville, NC - September 2005 to April 2006 Responsibilities

Assisted customers, worked stock room,assisted@ dressing room,kept floors stocked with merchandise Accomplishments

Learned how to better my customer service skills

Skills Used

How to help people as needed

Weaver

Burlington Industries - Reidsville, NC - April 1979 to March 2004 Responsibilities

Operated a battery of weaving machines, monitored fabric for weaving defects, maintained all standards of quality and quality.

Accomplishments

Performed the best job possible

Skills Used

People skills, attention to detail,performed the best quality and quantity for the customer EDUCATION

Certificates in Customer Service

Job Resource & Training Center - Madison, NC

2004 to 2005

high-school diploma in English

Reidsville Senior High - Reidsville, NC

1973 to 1977

SKILLS

Manufacturing (10+ years)

CERTIFICATIONS

Customer Service

Microsoft Word

August 2005 to Present

Excel

August 2005 to Present

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