Customer Service Part Time
Resume:
ROSANIE E. DALLAS
**** **** **** **. ********* WA 99337
***************@*****.*** 509-***-****
OBJECTIVE
Looking for a position in administrative support, looking to expand on my personal skillsets and interests in administrative duties. I have always enjoyed assisting others and looking to join a strong team that can expand my skillsets. Over the past 5 years we have been traveling overseas as a family supporting my husband while he works. We are finally situated back in the USA and looking forward to settle down and join a strong team who can teach me some new skillsets
SKILLS & ABILITIES
Excellent communication and customer service skills
Fluent in 4 languages (English, Tagalog, Visaya, and Korean)
Extensive knowledge of the hospitality industry with a strong proficiency in food and beverage arena.
Great attention to detail along with the ability to follow given instructions.
Ability to work efficiently as part of a team as well as individually with minimal supervision.
Reliable punctual and committed to customer service
Excellent with Microsoft excel, word, and powerpoint
EXPERIENCE
SECRETARY
(SCHOOL PROGRAM FOR EMPLOYEMENT STUDENTS)
APEX MINING COMPANY
APRIL-MAY 2011
APRIL-MAY 2010
APRIL-MAY 2009
APRIL-MAY 2008
Responsible for assisting in training new employees.
Responsible for organizing and sterilizing daily.
Assisting the speaker with distributing training material.
Handled incoming and outgoing correspondence including mail, emails and faxes, received telephone calls and inquires and directed them as appropriate. Organized and maintain office systems to efficiently deal with paper flow.
Able to work with no issues.
Kind and courteous to fellow co-workers and guests.
SALES LADY IN GAISANO TAGUM CITY PHILLIPHINES
JUNE-APRIL 2012-2013
Consistently provided friendly guest service and heartfelt hospitality
Effectively able to provide sustenance and support to marketing sales and promotion teams during extensive merchandising activities
Corresponded with customers to ensure that their needs where met.
BARTENDER SOUTH KOREA
NOVEMBER –AUGUST 2013-2017
Bartending duties including responsible alcohol service and managing a cash register.
Appropriately suggested additional items to customers to increase restaurants sales
Delivered exceptional fast and friendly service.
Skillfully anticipated and addressed guests’ service needs.
Deal with complaints or problems with a positive attitude.
Assist co-workers to create a teaming atmosphere.
Hostess/Server- Dagupan Grill
Part time on and off over the past couple of years when back in town.
Childcare/Daycare assistant- Kid Zone
Part time on and off over the past couple of years when back in town.
EDUCATION
UNIVERSITY OF MINDANAO
BACHELOR OF SCIENCE BUSSINES ADMINISTRATION MAJOR IN MARKETING
2nd year college continuing education
Lyceum of mawab
oHigh school graduate
REFERENCES
PERFECTO CAGAANAN JR. TRAINING MANAGER
APEX MINING COMPANY
PARK SO HO
The wall restaurant south Korea
David Harold Dallas
Manager
Apollo federal services
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