Agent Service Front Desk
Resume:
Margarite Hales
Owner Of Cleaning Service
***********@*****.***
*** ***** **** *******, **, 71225
RAYVILLE HIGH
Rayville, LA
High School Diploma (Sep 2004)
EDUCATION
Tax Preparer Certification
CERTIFICATIONS
Detail-oriented professional with 6.5+ years of experience and a proven knowledge of customer communications, customer satisfaction, and records management. Aiming to leverage my skills to successfully fill the Remote Travel Agent Service role at your company.
CAREER OBJECTIVE
OWNER/CLEANER
Xtreme Cleanout LLC, Calhoun, LA / Jan 2020 - Present Owner
FRONT DESK
Ok Cars, Vicksburg, MS / Aug 2011 - Jun 2016
EXPERIENCE
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
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Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and
fixtures.
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Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
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Requisition supplies or equipment needed for cleaning and maintenance duties.
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Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
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• Steam clean or shampoo carpets.
Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.
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• Clean and polish furniture and fixtures.
• Dust furniture, walls, machines, or equipment.
Move heavy furniture, equipment, or supplies, either manually or by using hand trucks.
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Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
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Transmit information or documents to customers, using computer, mail, or facsimile machine.
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• Hear and resolve complaints from customers or the public. Perform administrative support tasks, such as
proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
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• File and maintain records.
Provide information about establishment, such as location of departments or offices, employees within the
organization, or services provided.
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Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
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Process and prepare memos, correspondence, travel
vouchers, or other documents.
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• Receive payment and record receipts for services. Schedule appointments and maintain and update
appointment calendars.
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Analyze data to determine answers to questions from customers or members of the public.
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Keep a current record of staff members' whereabouts and availability.
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Take orders for merchandise or materials and send them to the proper departments to be filled.
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Enroll individuals to participate in programs and notify them of their acceptance.
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Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
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Perform duties, such as taking care of plants or
straightening magazines to maintain lobby or reception area.
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Contact this candidate