Freelance Writer Customer Service

Kathryn Swann

***** ******* **** *****

Raleigh, NC 27614

*************@*****.***

PROFICIENCIES:

• Written and verbal communications; all areas of journalism/communications

• Non-profit management.

• Business Operations (Hold MBA)

• Customer service, sales, marketing.

• Photography.

• Teaching K-12 and community college.

• Fundraising.

• Financial Analysis.

EXPERIENCE:

Substitute Teacher, Wake County Schools — April 2017 — current. Regular tutoring sessions in English and math to all academic/performance levels. All grades; all subjects except Calculus. Can manage exceptional children. Exceptional with behavioral issues. Substitute at all grade levels K-12. Work daily as schedule allows.

Long term sub position Millbrook Elementary, last quarter of the school year 2021-22.

Long term sub positions include Millbrook High School, (2) Franklinton Elementary School, Franklinton.

SWANN TUTORING – Started private business tutoring; every subject except high school math. Classes are on ZOOM. Tutor evenings and weekends. Create own curriculum and materials based on NC Standards for classes. Roster at 65 students. Also provide 8 no cost sessions for students in low-income situations – each student receives 1 year of free sessions, one a week, one hour.

TUTOR DOCTOR and EYE LEVEL Tutoring – JAN. 2016 – Sept. 2020 Tutored all grade levels at the Cary locations. Also created and implemented marketing plan for Tutor Doctor. Solicited clients for EYE LEVEL.

Assistant Summer Camp Director, N.C. Museum of Life and Science — June 2019 – Aug. 2019. Oversight of operations for 11 summer camps with 2,000-plus individual campers. Direct parent/camper contacts, scheduling, administration.

Educator for five summer camps, N.C. Museum of Life and Science – June 2019 – Aug. 2019. Taught science courses during summer camps 1-7th grades.

Founder/Executive Director, Feeding Franklin, Inc. – November 2015 – current. Oversee operations of a 501(c)3 hunger initiative that supports local food programs and church pantries in Franklin County, NC. Founder and board member. Also serve as CFO. Operate three community gardens, partner with state and local organizations for donations and grants. Support 25 other nonprofits in engaging community about hunger issues, sustainability in agriculture and food nutrition. Gardens are currently operational/self-sustainable.

EDITOR, The Butner-Creedmoor News, Creedmoor, NC — June 2017 – May 2019. Manage/operate a small community newspaper. Supervision of staff, writing, editing, oversight of layout and content, photography and assignments.

Freelance writer, photographer – June 2017 - current. Write, do photography for various newspapers, including The Wake Weekly in Wake Forest, NC and also with Kingsdale Media Co., and do assignment pieces for Farm Bureau and Our State Magazine, including permanent part-time position with Ag Carolina to contribute to The Leader.

Financial Consultant/Investor – Current. Independent finance consultant on real estate and technology investments and stock purchases. Independent options day trader on U.S. stock exchange.

Executive Director, United Way of Franklin County — April 2009 - November 2015

Manage, operate United Way of Franklin County non-profit business from financing ($300,000 budget) to marketing and from community relations to fund-raising.

VP of CJoyner Bedstock and Starbrite Housing - August 2006 - 2018

Created and developed business operations for a corporation that produces sustainable bedding products in agriculture. Wrote and submitted grants on state and federal levels, created marketing materials, developed partnerships with NCSU, Murdock Research Institute and private companies in research and development, marketing and sales. Continue working in this endeavor as time allows. Made all business contacts in relation to product development. With Starbite, co-manage group of 42 properties, responsible for all financial management of $5 million in properties, with responsibilities to seek out new properties and negotiate purchases.

During this time was mentored by Dr. E. Carroll Joyner in all aspects of business (14 years), original developer for Golden Corral Restaurants and NCSU Ag School supporter, donor, and am ghost writer of his book, “Udder Genius.”

Vance-Granville Community College instructor, Louisburg, N.C. — August 2005-2011

Teach communications, professional development, business law, marketing, corporate finance, intro to business, which includes non-profit operations. Remain on roster for part time teaching as needed

Small Business Owner/Operator — Established September 1996.

Established Puck’s Hot Dogs restaurants, in a partnership, which grew to four locations.

25 years of journalism experience in Eastern North Carolina:

Managing Editor, The Franklin Times, Louisburg, N.C. — August 2003-April 2009

City Editor, The Wilmington Star News, Wilmington, N.C. — July 1998-May 1999 70,000 circulation, daily

City Editor, The Greenville Daily Reflector, Greenville N.C. — September 1993-July 1998

20,000 circulation, daily

• City Editor, The Wilson Daily Times, Wilson, N.C. — March 1990-September 1990 16,0000 circulation, daily

• City Editor, News Editor, Reporter, The Rocky Mount Evening Telegram — March 1982- March 1990, 16,000 circulation, daily

Progressive duties from reporting to layout and eventually supervision of the news coverage as city editor.

EDUCATION:

Campbell University, Buies Creek, N.C., master’s in business administration, MBA, 3.0, 1996

Studies concentrated on economics and finance

N.C. Wesleyan College, bachelor of science degree in business administration, honors, 3.8, 1990

Studies concentrated on marketing, organizational management, organizational psychology and minor English (28 hours).

Received Ralph McGill journalism scholarship from the AJC, Atlanta, Ga.

AWARDS/RECOGNITIONS:

2016: Recipient N.C. Governor’s Award for Volunteer Services by Gov. Pat McCrory.

2015: Appointed to the United Way Worldwide board of directors to represent rural United Ways throughout the country.

2012: Helping Hands Award from the Boys and Girls Club of Eastern North Carolina, September;

Certificate of Appreciation for service with the N.C. Coastal Pines Girl Scouts, Franklin county troops.

2011: Recognized during the N.C. United Way annual meeting as one of only two United Ways in North Carolina to have an increase in campaign growth from previous year.

NC Press Association Awards: 2008: North Carolina Press Association, third, editorial page; 2007: North Carolina Press Association, third, use of photos; 2006: North Carolina Press Association, first, editorial page; NCPA, first, general news coverage for Hurricane Bonnie (supervised, coordinated all coverage (Wilmington); NCPA, first, general excellence staff (Greenville); 1997: Several Best of Cox, NCPA news coverage, business news coverage and features; 1986: NCPA, third, investigative reporting; third, columns.

TRAINING:

2012 - United Way Worldwide Community Leadership Conference with emphasis on education and hunger initiatives and board leadership, Nashville Tenn.; UW North Carolina Southeastern Leadership conference with emphasis on volunteer recruitment and retention and hunger initiatives, Charleston, S.C.

2009-2015 - United Way North Carolina annual leadership meetings

1998 — New York Times Metro Editor’s Conference, Orlando, Fla. Represented NYT Group at a minority job fair in Richmond, Va. Leadership Wilmington, Chamber of Commerce

1996 — Leadership Greenville, Chamber of Commerce

1994 — API week-long conference for city editors, Reston, Va. 1990 — Investigative reporters’ seminar in Charlotte, N.C.

VOLUNTEERISM:

Current — Rest home reading/visitation; For a Brighter Future, mentoring/tutoring; treasure and board member of the Veterans Farm of North Carolina, Inc.; Feeding Franklin; volunteer hours at the Franklin County Animal Control Shelter; member of the Ben Franklin Society to encourage innovative ideas with the community.

Other: Guardian Ad Litem, Pitt County - court advocate service to foster care children; Communities in Schools, Nash and Edgecombe counties; Big Brothers and Big Sisters, Nash/Edgecombe counties; nursing home, reading.

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