ALEXANDER DRAFT CHARLOTTE, NC ***** * 704-***-****
SECURITY OPERATIONS MANAGER **************@*****.***
HIGHLY SKILLED SECURITY MANAGER WITH A SOLID BACKGROUND IN PROVIDING LEADERSHIP AND OVERSIGHT TO COORDINATE, MONITOR, IMPLEMENT, AND EVALUATE SECURITY PROGRAMS FOR HIGH-PROFILE COMPANIES SUCH AS ALLIED UNIVERSAL SECURITY AND WACKENHUT SECURITY.
RESOURCEFUL LEADER, ABLE TO LEAD CROSS-FUNCTIONAL TEAMS, PROVIDE GUIDANCE, AND MANAGE MULTIPLE PRIORITIES TO MEET DEADLINES WITHOUT COMPROMISING QUALITY AND SAFETY. DEDICATED SECURITY RESPONES PROFESSIONAL WITH SOLID EXPERIENCE IMPROVING THE EFFECTIVENESS OF SECURITY OPERATIONS AND EFFECTIVELY INITIATING CRITICAL RESPONSES. POSSESS AN EXTENSIVE BACKGROUND IN SECURITY, TRAINING AND FIREARM INSTRUCTION, AND COMMUNICATIONS WITHIN HIGH PRESSURE SITUATIONS. EFFICIENT PROBLEM SOLVER, SKILLED IN PREPARING FOR AND RESPONDING TO SECURITY THREATS USING SOUND INDEPENDENT JUDGMENT, CRITICAL THINKING, AND TACTICAL SOLUTIONS.
AREAS OF EXPERTISE
PEOPLE MANAGEMENT/ HR * CRITICAL PROBLEM-SOLVING * TEAM LEADERSHIP
RISK IDENTIFICATION * CUSTOMER RELATIONS * INTERVIEWS/INTERR-
CONFLICT RESOLUTION * CROWD CONTROL/ PATROL OGATIONS
ASSET PROTECTION/SAFEGUARDS * POLICY DEVELOPMENT * SAFETY & SECURITY
*EMPLOYEE DEVELOP-
MENT
PROFESSIONAL EXPERIENCE
BEHAVIOR MODIFICATION TECHNICIAN, CHARLOTTE-MECK-SCHOOL SYSTEM, CHARLOTTE, NC. 2003 – 2010
USED APPLIED BEHAVIORAL TECHNIQUES INCLUDING ROLE PLAY AND MODELING APPROPRIATE BEHAVIORS TO HELP DEVELOP SOCIAL SKILLS, IMPROVE LEARNING ABILITY, AND REDUCE DISRUPTIVE BEHAVIORS.
OBSERVED AND ASSESS INDIVIDUAL BEHAVIORS TO GATHER INFORMATION AND DEVELOP APPROPRIATE INTERVENTION PLANS.
SET GOALS SET GOALS BASED ON FINDINGS, PORVIDED CONTINUOUS MONITORING, AND ASSESSES PROGRESS TO DETERMINE CHANGES.
DEMONSTRATED A STRONG ABILITY TO PROVIDE POSITIVE REINFORCEMENT AND DEVELOP SPECIFIC BEHAVIORS STRATEGIES.
SECURITY OFFICER, CHARLOTTE-MECK-SCHOOL SYSTEM, CHARLOTTE, NC. 2003 – 2010
PROVIDED SECURITY SERVICES WHILE ON SCHOOL CAMPUS TO ENSURE A SAFE LEARNING ENVIRONMENT FOR STUDENTS, FACULTY, STAFF, AND VISITORS. SUPPORTED ADMINISTRATIVE STAFF IN ADMINISTERING CRIME PREVENTION, INTERVENTION, AND ENFORCEMENT PROGRAMS.
STRENGTHENED RELATIONSHIPS BY COMMUNICATING EFFECTIVELY AND BECOMING A VISIBLE PRESENCE ON CAMPUS.
CONDUCTED ROUTINE PATROLS ON SCHOOL GROUNDS AND EXTRACURRICULAR ACTIVITIES TO PROTECT ASSETS.
MITIGATED RISKS BY DIFFUSING SITUATIONS, COMPLETING THOROUGH INVESTIGATIONS, AND PREPARING INCIDENT REPORTS.
SCHOOL BUS DRIVER, CHARLOTTE-MECK-SCHOOL SYSTEM, CHARLOTTE, NC. 2003 – 2004
INDEPENDENTLY OPERATED PASSENGER BUS TO SAFELY TRANSPORT STUDENTS TO AND FROM SCHOOL AND AFTER SCHOOL ACTIVITIES.
PLANNED AND ORGANIZED ROUTES TO DETERMINE AN EFFICIENT ITINERARY TO REACH DESTINATIONS IN A TIMELY MANNER.
KEPT AN ACCURATE RECORD TO TRACK MILEAGE, VEHICLE MAINTENANCE AND MECHANICAL ISSUES.
COMPLETED SAFETY INSPECTIONS AND MAINTAINED EXPERT KNOWLEDGE OF MECHANICAL AND COSMETIC VEHICLE ASSESSMENTS TO ENSURE SAFETY AT ALL TIMES.
COMMUNICATE WITH DISPATCHERS AND STAFF TO RELAY ANY ISSUES BEFORE, DURING, AND AFTER ROUTE.
CHIEF OF POLICE, CAROLINA SPECIAL POLICE, CHARLOTTE, NC. 2000 – 2003
CHIEF OF POLICE, INDEPENDENT SPECIAL POLICE, CHARLOTTE, NC. 1998 – 2000
POLICE SERGEANT (TRAINING), QUEENS COLLEGE, CHARLOTTE, NC. 1997 – 1998
CHAMPIONED ADMINISTRATIVE LAW ENFORCEMENT WORK INCLUDING PLANNING, ORGANIZING, AND DIRECTING THE DAY TO DAY ACTIVITIES OF THE DEPARTMENT IN ALIGNMENT WITH FEDERAL, STATE, AND LOCAL LAWS. OVERSAW AN ANNUAL BUDGET TO MAINTAIN EFFECTIVE, RESPONSIVE, AND
EFFICIENT OPERATIONS.
IMPROVED ORGANIZATIONAL PERFORMANCE BY PROVIDING AN INSPIRATIONAL LEADERSHIP AND MANAGEMENT STYLE.
DEVELPED AND IMPLEMENTED POLICIES AND PROCEDURES TO DRIVE PROGRAMS AND SERVICES DESIGNED TO PREVENT CRIME, PROTECT LIVES, AND MAINTAIN ORDER.
BUILT HIGHLY QUALIFIED TEAMS THROUGH FULL-CYCLE RECRUITMENT, INTERVIEWING, HIRING, AND TRAINING PROCESSES.
MAXIMIZED PRODUCTIVITY BY ASSIGNING PATROL DUTIES, CHECKING ON OFFICERS TO ENSURE THEY ARE FOLLOWING ESTABLISHED PROCEDURES, AND SIGNING OFF ON WORK HOURS.
ADDITIONAL PROFESSIONAL EXPERIENCE: SECURITY OFFICER/ OPERATION MANAGER, ALLIED UNIVERSITY SECURITY
EDUCATION
ASSOCIATE DEGREE IN CRIMINAL JUSTICE, PHILADELPHIA COMMUNITY COLLEGE, PHILA, PA.
BACHELOR’S DEGREE IN BIBLICAL STUDIES, LIBERTY UNIVERSITY, LYNCHBURG, VA.
DIPLOMS, PARALEGAL STUDIES, NATIONAL EDUCATION SCHOOL, SCRANTON, PA.
DIPLOMA, PSYCHOLOGY, STRATFORD CAREER INSTITUTE, MOUNT ROYAL QC
PROFESSIONAL DEVELOPMENT:
CRIMINAL JUSTICE INSTRUCTOR CERTIFICATION CERT/NO: 200380415
GENERAL INSTRUCTOR TRAINING CERTIFICATION
AMERICAN RED CROSS HEALTH AND SAFETY SERVICES INSTRUCTOR CERTIFICATE
ANTI – TERRORISM FOR MANAGERS & SUPERVISORS TRAINING
ADVANCED REPORT WRITING
THE VICTIMS’ RIGHTS ACT AND JUVENILE MINORITY SENSITIVITY TRAINING
TACTICAL BATON INSTRUCTOR REGISTRATION/NO: 18944 (ASP)