Customer Service Sales Associate

SIVA

ANGADI

JOB TITLE HERE

Post Applied for: -Store Supervisor

CONTACT

E-Mail: -

@************.**@*****.***

Mobile #

+965-********

PERSONAL DETAILS

Name : Siva Angadi

Gender : Male

Date of Birth : 20th Aug 1990

Nationality : India

Civil ID expiry : 18th Dec 22

Civil ID Status : Article No.18

Civil ID : 290*********

PROFILE

I would like to pursue a job and career which offers a long-term satisfaction, intellectual development, high learning process and avenue for personal growth.

Maintaining long-lasting client relationships using a blend of conventional and hi-tech connectivity. Study company targets about sales activities and strive for the continuous implementation of the same. Creating a systematic methodology for maintaining the accuracy and relevant information to facilitate the quick assessment of clients.

Interacting with the customer for product offering, brand awareness on time-to-time basis by meetings or calls.

SKILL & STRENGTH

• Knowledge of Customer service methods and Concepts

• Knowledge of Office and Management Techniques

• Good interaction Abilities and Professional Personal Display

• Very Sincere and Trustworthy & Valued team player

• Quick learner, Hardworking, Goal Oriented, Well Organized

• Pro-active approach

• Often sees the whole picture and seeks practical solutions and spontaneous

• Strong product knowledge and understanding of customer base

• Communication

• POS / Cash Register

• Customer Service

• Friendliness

• Attention to Detail

EDUCATION

B. Com from S.V University

WORK EXPERIENCE

Working as a Store Supervisor in Apparel Group (R&B Retail) from 08th April 2021 to till now.

Job Profile:

• Monitoring and following the SOPs for the high standards of customer services

• Demonstrate presentable appearance, and a pleasant smiley face

• Provide high level of service to all customers

• Being constantly aware of customer needs

• Interacts with customers in a friendly and honest manner

• Demonstrates high level of product knowledge

• Recommends and encourages customers for best

products and services based on their own needs

• Expedites sales process in an effective and efficient manner

• Explaining store return and exchange policies to customers

• Ensuring stocks available in store

• Maintaining back store standards

• Controlling Shrinkage

• Implementing all merchandising as per the brand's visual merchandising guidelines

• Focusing on up selling and cross selling

Working as a Store Supervisor in Landmark Group (MAX Retail) from 27th Oct 2016 to till 07th April 2021.

Job Profile:

• Greet customers entering establishments

• Driving the ATV, UPT & Conversion

• Coordinating the Shipping and receiving of

merchandise

• Solving problems at a day-to-day level and assisting customers

• Maintain exemplary standards of Visual merchandising

• Promoting and implementation and window displays to the company brand

• Doing RTW sale with high level customer service

• Delivery receiving, scanning, pre-retailing and display on the floor

• Preparing stock request as per fast moving and slow- moving stocks

• Preparing H1 & H2 stock count details

• Provides Supervision and Direction to subordinates in Day today, Activities

• Promoting the loyalty card program of the company

• Achieve monthly and yearly store budgets and also KPI targets set by them management.

• Handling Cash, Banking and Admin Responsibilities

• Maintaining store and trade licenses

• Preparing Monthly store Audit reports

Contact this candidate