ABOUT ME

More than ** years successful experience in Food Service Management and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning and implementing proactive procedures and systems to avoid problems in the first place. Focused and friendly restaurant general manager with experience in staff development, budget control, and business strategies. Proven record of exceeding profit goals with updated marketing and innovative customer service policies. Utilize extensive knowledge of food, alcohol, and health and safety laws to guarantee a quality dining environment on a consistent basis. I believe my skills and expertise will address the needs of your company.

WORK EXPERIENCE

General Manager

Machaan Restaurant [ 04/2021 – Current ]

City: Palampur

Country: India

Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Vinay Kumar Bawa

Nationality: Indian

Date of birth: 01/03/1974

Gender: Male

+91-623*******

Email address: adsuo9@r.postjobfree.com

Skype : VinayKumarBawa

Address: Chandigarh (India)

Bar & Laundry Business Manager

Durian Imported Co. Limited [ 12/2019 – 03/2021 ]

City: Pattaya

Country: Thailand

Operated traditional and computer-operated washers and dryers while observing all safety protocols. Maintained safety practices at all times to protect personnel and laundry loads. Monitored social media and online sources for industry trends. Purchase all materials and new required. Maintain stock inventory. Maintained excellent attendance record, consistently arriving to work on time. Handled calls to address customer inquiries and concerns. Resolved problems improved operations and provided exception client support. Transported clothes to customer locations.

Drave operational improvements which resulted in savings and improved profit margins. Maintained Monthly Tax and social security part.

Making every month profit and expenditure records

Manager Chef

Durian Imported Co. Limited [ 05/2017 – 12/2019 ]

City: Pattaya

Country: Thailand

Wide experience in Thai cuisine preparation in restaurant Profound knowledge of food ingredients used in Thai cooking Proficient in Thai food and Thai cuisine preparations Skilled at alluring carving of fresh fruits and vegetables Ability to cook exclusive food items for guests having specific food intolerances and allergies Assured good quality and apt quantity of served food items. Educated staff in cooking, presenting and handling of food. Catering General Manager

Defence Catering [ 04/1999 – 04/2017 ]

City: Chandigarh

Country: India

Increased customer satisfaction by resolving service issues. Saved money by implementing cost-saving initiatives that addressed long standing problems. Worked with customers to understand needs and provide service. Monitored social media and online sources for industry trends. Developed team communications and information for meetings. Maintained excellent attendance record, consistencies in quality, quantity and presentation. Collaborated with vendors to maintaining tight cost controls. Hiring staff.

Maintained all legal works, permits, banks and payments and salaries Achievement

In this period I am looking Industrial Cafeteria of Swaraj Tractors division of Punjab Tractors Limited for 6 Years. And running Army reputed Club of India name D.S.O.I Club Chandigarh for 4 years continuously. At part of this doing Outdoor Catering for Marriages and other functions in Tri-city. In the year 2009 I got the work Visa of Canada valid for 2 years as chef in Calgary City. In the Year 2012 got award of Best outdoor club catering services in Chandigarh by Brand Academy Service Excellence.

Restaurant & Banquet In charge

Hotel Maya Palace [ 05/1996 – 04/1998 ]

City: Chandigarh

Country: India

Marketing and selling conference and banqueting facilities. Scheduling reservations.

Operating the facilities profitably.

Planning well so each event runs smoothly.

Checking all bills are paid on time.

Managing your food and beverage team.

Briefing staff and checking the room set-up before the event. Trainee Captain

Khyber Restaurant [ 05/1995 – 04/1996 ]

City: Chandigarh

Country: India

To ensure that the Guests water goblets/tumblers are constantly topped. To clear the side station and keep it neat and tidy at all times. To be aware of the menu and beverages served in the outlets. To ensure quality in all aspects of the jobs.

To follow the Apprentice program and schedule.

Making the store requisition as per requirement of Food and Beverages. Set up of buffet, greeting the guests, making them sit and taking orders. Trainee Captain

Hotel Sunbeam [ 01/1995 – 04/1995 ]

City: Chandigarh

Country: India

To assist in mis-en-place and restaurant / outlet layout. To ensure that all the tables are properly arranged and are not wobbly. To ensure that the linen is picked up from the linen department, and returned at the end of the shift. To ensure that the order is picked up from the kitchen and brought to the side- station, so that the steward may serve the Guest promptly.

To ensure that the Guests water goblets/tumblers are constantly topped. To clear the side station and keep it neat and tidy at all times. To be aware of the menu and beverages served in the outlets. To ensure quality in all aspects of the jobs.

EDUCATION AND TRAINING

Diploma in Hotel Management

Trade Wings Institute of Management [ 1995 ]

Address: Chandigarh (India)

Higher Secondary

LBS Central School [ 1993 ]

Address: Jodhpur (India)

English

LISTENING B1 READING B1 SPOKEN PRODUCTION B1

SPOKEN INTERACTION B1

Thai

LISTENING A1 SPOKEN INTERACTION A1

Driving Licence: B 01/03/2024

LANGUAGE SKILLS

Mother tongue(s):

Hindi

Other language(s):

DIGITAL SKILLS

Team-work oriented / Organizational and planning skills / Good listener and communicator / Motivated

/ Outlook / Decision-making / Social Media / Microsoft Word / Microsoft Excel / POS DRIVING LICENCE

MANAGEMENT AND LEADERSHIP SKILLS

Strengths

Loyalty

Accuracy

Action Oriented

Creative Thinking

Decision Making

Flexibility

Problem Solving

Supervising

Professional Skills

Cooking ( Indian, Chinese, Continental, Italian, Thai) Regulatory Compliance

Business Operations

HOBBIES AND INTERESTS

Hobbies

Cooking

Driving

Exploring Distance Lands

Capturing moments

Feeling the music

Sport Activities

COMMUNICATION AND INTERPERSONAL SKILLS

Deadline-oriented

Professionalism

Active learning

Planning and organizing

Multi-tasking

Teamwork

Trust worth

Team Leadership

ADDITIONAL EXPERIENCE

Partner with Rising Sun Restaurant, Chandigarh, India

[ 05/1998 – 03/1999 ]

Making improvements to the running of the business and developing the restaurant. Recruiting, training and supervising staff

Agreeing and managing budgets

Ensuring compliance with licensing

Handled and marketing the business

Problem solving

Keeping statistical and financial records

Assessing and improving profitability

Setting targets

Handling administration

Liaising with customers suppliers, licensing authorities.

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