Erica Mobley
Reidsville, NC *****
*****************@*****.***
Looking for a career opportunity where my stellar customer service will provide opportunities to increase revenue, reviews
and relationships while gaining experience and knowledge for the opportunity of growth and compensation. Unicorn chaser.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Production Associate
QVC Distribution Center - Rocky Mount, NC
October 2021 to Present
• Shipping items in a timely and professional manner
• Checking for shipping errors
• Repackaging items in error
• Fast paced environment
• Working different departments as needed
Pharmacy Technician
McDowell’s Pharmacy - Scotland Neck, NC
June 2021 to Present
• Preparation of medications for patients
• Receiving and verifying the prescriptions
• Pricing and filling of prescriptions
• Obtaining pharmacist’s approval
• Completing patient paperwork related to the filling of prescription
• Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online)
• Stocking and pricing of medications in inventory
• Ensuring availability of drugs by delivering them to patients or facilities
• Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations
Night Auditor
Hilton Garden Inn Hotel - Roanoke Rapids, NC
Present
Life Enrichment Manager
Sunrise Assistant Living
Sunrise Assistant Living - Lorton, VA
January 2013 to February 2019
Shift Supervisor
CVS Health Retail - Washington, DC
June 2012 to February 2017
Education
GED
Pikes Peak Community College - Colorado Springs, CO April 2002 to April 2002
Skills
• Cash Handling
Receptionist
Scheduling
Microsoft Office
Pharmacy Technician Experience (3 years)
Receptionist (10+ years)
Multi-Line Phone System (10+ years)
Customer Service (10+ years)
HIPAA (8 years)
Cash Handling (10+ years)
Supervising Experience (8 years)
Night Audit (Less than 1 year)
Retail Sales (5 years)
Claims Processing (4 years)
Senior Care (5 years)
Hotel Experience (Less than 1 year)
• Guest Services
• Insurance Verification
• Office Management
• Driving
• Customer service
• Upselling
• Computer skills
• Data entry
• Medical Terminology
• Microsoft Word
• Phone Etiquette
• Pharmacy technician experience
• Hotel experience
• Cash handling
• Order picker
• Reach truck
Certifications and Licenses
Pharmacy Technician
January 2020 to December 2020
North Carolina Board of Pharmacy Pre-licensing
PTCB Certification
Pharmacy Technician (Instructor Led)
September 2021 to December 2021
Passed certified class/training at Rowan-Cabbarus Community College Pharmacy Technician Certification
Pharmacy Technician License
Assessments
Protecting patient privacy — Highly Proficient
November 2021
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Advanced attention to detail — Proficient
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.