Data Entry Customer Service
Resume:
Angela James 865-***-**** **********.****@*****.***
Angela James
Customer Service and Sales
**********.****@*****.***
Profile Highly motivated professional with working knowledge and experience in a team environment. Friendly and professional while providing excellent customer service. Able to work independently and efficiently.
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Skills Excellent customer and client service
Proficient in all Microsoft Windows Operation Systems as well as Microsoft Office (Word, Excel, Outlook)
Data Entry – WPM 50+
Ability to learn quickly and think critically
Able to work independently with little to no supervision and produce quality work and meet deadlines
Experience
Thriveworks 2021-present
Customer Service Representative
Responsible for providing exemplary customer service to clients through scheduling, enrolling and answering billing questions. Moved to Email Team in May 2021 - Responsible for being a part of the Acuity Special Project.
Aspen Dental 2017-2020
Patient Service Representative/Second Consultant
Responsible for answering multi-line phone system, checking patients in and out, verifying, updating and entering patient insurance information. Additional duties include collecting balances and posting to patients accounts, entering treatment plans and codes into system, and consultations with patients in regards to starting treatment. Angela James 865-***-**** **********.****@*****.*** The Weenie Queen 2015-2017
Owner
Started business. Responsible for acquiring new customers. Customer service while serving food and catering.
All American Adjusters 2013-2015
Home Based Claims / Data Entry
Work from home position. Responsible for phone customer service with clients and insured. Update reports, enter claims digitally and assign to qualified adjuster.
Associated Adjusters Network, Inc. 2011-2013
Home based Insurance Claims Administration
Work from home position. Duties include operation of VoIP, multiple line phone system. Advanced use of Microsoft Outlook, Excel, and Word. Data entry, filing and processing of claims. Strong phone etiquette while speaking directly with claims managers nationally. Education Seymour Community Christian School
High School Diploma – Honors
References available upon request
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