yjective
‘perience
lucation
ills
Renetta Hardy
**** ********** **** ***. ***, Hampton, VA 23666— Cell: 757-***-**** —
************@*****.***
To obtain a career-oriented position with a company providing an opportunity for
professional and caster growth
Shift Lead Manager
Taco Bell, Newport News, VA
July 2010 —Current
Earned management trust by serving as key holder, responsibility opening and closing store.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Carefully interviewed, selected, trained and supervised staff.
Led and directed team members on effective methods, operations and procedures.
Cashier & Team Member
Hardees, Hampton, VA
October 2006 — August 2008
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Certified Medical Assistant: Nursing
Everest College, Newport news, VA
2010
Detail oriented, beginner level practice in Microsoft apps, proficient office skills, expert
level in office appliances (fax, copier, printer)