Office Assistant Medical Billing
Resume:
Tiffany Smallwood
New York, NY *****
************@*****.***
Summary of Skills and Qualifications:
Previous experience providing great customer service
Experienced with medical terminology, protocols and office procedures
Education:
Berkeley College Associate’s Degree A.S Health Services Administration/Business Management 4/2019 – 5/2021
SUNY-Manhattan Educational Opportunity Center
Electronic Health Records 2/2015 – 6/2015
This accelerated course included EHR Practice Management, Health Care Delivery, Front-Desk Operations, EHR Workflow Processes, Patient Flow Processes, Medical Billing Overview, Quality, Privacy and Compliance. Microsoft Office and Excel skills training were also a requirement, in addition to hands-on experience in the Near Perfect EHR platform.
Employment History:
New York City Health and Hospitals (NYCHH) 1/2022 – 3/2022
Contract Contact Tracer
Contacted New York City residents to particularize isolation guidelines to help stop the spread of the COVID-19 virus throughout New York City
Conducted interviews with New York City residents (interviews included questions about demographic information
Referred residents to basic necessity services as needed along with specifying notes and dispositions to end interview call
Little Sisters Assumption Family Health Services 3/2015 - 7/2018
Medical Records Office Administrator
Entered patient risk assessments, QA forms and CES – D results into EVOLV database/ Entered and updated patient’s demographic information in EVOLV database while producing quarterly reports
Created new home evaluation forms using Microsoft Word & Microsoft Excel / Edited and updated nurse’s initial assessments charting forms
Requested and kept track of authorization’s from several medical insurance companies/ Completing Oasis through Jhaven systems and submitting CMS
Sweet Dreams Childcare 6/2009 - 2/2015
Childcare Provider
Gave children undivided attention to assure safeness/prepared nutritional meals
Children participated in educational activities daily/self-esteem building activities
NYC Department of Parks 8/2014 - 2/2015
Temp/Seasonal Maintenance
Responsible for cleaning streets / Shoveled snow and dispensed salt on streets and sidewalks
Assured that there were no citations given for the violation of litter in catchment area assigned for shift
Kentucky Fried Chicken 5/2010 – 10/2010
Cashier
Assisted all customers with their orders in order to ensure 100% satisfaction
Prepared orders in a timely and organized fashion/ Operated the cash register accepting credit cards and cash
Communicated with manager and co-workers to ensure that we maintained an easy going business day
Milbank Children Aids Society 6/2007 – 9/2007
Office Assistant
Organized paper work for youth counselor / Computer skills include Microsoft Word and Excel
Completed tasks assigned by supervisor/pick-up and delivery
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