Office Specialist Vice President

EDUCATION

Purdue University, Purdue, Indiana

Fall 2021

M.B.A. Candidate Graduating Fall 2023

University of Central Florida, Orlando, FL

May 2020

Bachelor of Science in Business Administration, Integrated Business

3.7 GPA, Dean’s List, President’s List

PROFESSIONAL EXPERIENCE

Target – Sanford, FL

JANUARY 2019 – PRESENT

FULFILLMENT AND LOGISTICS EXECUTIVE TEAM LEADER, TARGET

Screened, interviewed, and hired 3 Target Team Leaders

Developed and coached to promote 3 team members to General Merchandise Leads

Implemented new picking and packing systems that increased overall productivity by over 40%

Maintained Green Operational Metrics throughout entire tenure; (Backroom Accuracy 99%, Audit Completion 100%, Order Picked on Time 99.27%, Planogram Set on Time 100%, Item Not Found% 2.9%)

MARCH 2017 – DECEMBER 2018

GUEST EXPERIENCE EXECUTIVE TEAM LEADER, TARGET

Screened, interviewed, and hired 100+ candidates

Hired and onboarded 2 Guest Experience Leads

Owned the Seasonal Hiring Event which led to 100% Staffing for Q4

Implemented new Starbucks Connection Plan which increased the score from 30 to over 50

Headed the RedCard Initiative signing up over 1,000 new Target Credit Card applications

Implemented the new Target Circle program which increased customer retention by 12%

LEADERSHIP & HONORS

Dean’s List 2015-2020

Spring 2020

Awarded by faculty a spot at the end-of-year Dean Luncheon

Fall 2019

Participated in the Integrated Business Faculty Mentorship Program

Spring 2018

Inducted Member of the Integrated Business Professional Association

Fall 2017

Inducted Member of the National Society of Leadership and Success

Spring 2017

Inducted Member of the National Society of Collegiate Scholars

Fall 2016

Awarded a Vice President position within Phi Theta Kappa Honor Society

ADDITIONAL INFORMATION

COMPUTER PROGRAMS: Microsoft Office Suite Microsoft Excel Microsoft Project Team Gantt ADDITIONAL PROGRAMS: Adobe Workfront Canva Microsoft Teams Google Suite Workday

CERTIFICATE(S): Microsoft Office Specialist Certiport

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