Sales Associate Customer Service

OBJECTIVE

Energetic, self-motivated and

dedicated customer service

associate with management

experience. Currently seeking a

finance-based position to refine and

elevate my skills.

EDUCATION

Howard Technical High School

Major: Academy of Finance

2015 – 2019

Skills & Abilities

Word

Excel

PowerPoint

Critical Thinking

Sale & Servicing

COMMUNITY VOLUNTEER

SERVICES

Easter Seals

Light the Night Volunteer Walk

Pacsun - Newark, DE XX/XX/XXXX – Present

Shift Manager

● Assist with scheduling and staffing during the holiday season.

● Drive initiatives to increase customer sales and service.

● Hold meetings with coworkers to strategize floor design, product placement and logistics.

● Assist with cash and card transactions for efficient check-out when additional staffing is needed.

● Handle customer escalations and concerns, while maintaining customer satisfaction and brand positivity.

● Assist customers with design advice and inventory selections to meet the customers individual needs.

● Promote diverse hiring initiates and assist with new employee training. Pacsun - Newark, DE 11/05/2019– XX/XX/XXXX

Sales Associate

● Delivered a great customer experience while promoting the Pacsun brand.

● Managed cash and card transactions for efficient check-out.

● Assisted customers with design advice and inventory selections to meet the customers individual needs.

● Coordinated and promoted online orders

● Maintained Inventory and product availability based on popularity and product promotion.

Designer House Shoe Wear - Newark, DE 8/27/2018 – 11/2/2019 Sales Associate

● Greeted and assisted multiple customers while creating the ideal customer experience

● Managed cash and card transactions for efficient check-out.

● Engaged customers in current promotions and rewards to add value to the brand.

● Performed inventory control as well as product shipping and receiving of online orders.

● Maintained and designed floor displays and shelving strategies. VT

VASHON TERRY

302-***-**** ***********@******.***

Experience

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