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Customer Service Sales Associate

Location:
Atlanta, GA
Salary:
17.00
Posted:
September 27, 2022

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Resume:

MASHA O.

DUBOVIK

**** ******* ***** *****

Cumming, GA 30040

954-***-****

*********@*****.***

********@****.***

Skills

Effective interpersonal skills, written and oral communication skills.

Able to solve problems and deal with multiple situations.

Strong organizational skills with great attention to detail.

Ability to perform cash register functions and generate reports.

Knowledge of cash, facility, and safety control.

Hands on experience of customer service, daily inventory check and procedures.

Ability to form schedules. Use of Microsoft office & Excel. Education

Saint Louis Community College

Liberal Arts

2013 – 2015

Miller – Motte University

Associates in Science

Pharmacy Technician Major

2022 - Present

Certified in CPR & First Aid

2

Instawork Platform (Temporary Work Gigs)

Georgia

Dollar General Store

2420 Holtzclaw Rd.

Cumming, GA 30041

Assistant Manager/

May, 2022 – July, 2022

Assisted store manager with anything that is asked.

Cashier & assisting customers with the Self Checkout.

Receiving shipments, placing receipts in appropriate folder.

Stocking shipments; Dairy, cold & frozen food items in a timely but strict manner. Following stores policy.

Stocking non-perishables following the appropriate pantograph.

Going to the bank to make deposits, getting change for store & receiving appropriate deposit slips and/or weekly summary, etc..

Following code of conduct.

Receiving FedEx packages from FedEx for pickup following the stores instructions. Accepting drop off packages from customers for pickup by FedEx.

Sorting of magazines by expiration date & making proper records in our system. Placing expired magazines/sudoku/puzzles back into the box the new magazines came from. Leaving it for pick up.

Completing damaged items weekly or as instructed by store manager.

Opening and closing of the store, the self checkout machine & making sure it has enough currency for the day to be able to provide exact change to customers.

Completing proper weekly training.

Performed daily cleaning such as: making sure every isle is free of any objects & spills, dust mopping the whole store, sweeping and mopping store & bathrooms, making sure customers have appropriate sanitary items in the bathrooms. Taking trash out daily. Sweeping front of store to make it sanitary and safe for our customers.

Provide the best customer service by phone and in person.

Providing store associates with key assistance when needed to do a return, void an item, correct a price, remove an item, etc..

Kroger

Johns Creek, GA 30087

Cashier /2021 – 2022

Assisting customers

Greeting all customers when entering and leaving the store.

Opening the cash register, checking customers out. 3

Closing of register. Depositing money at end of shift. Closing down of all registers when closing the store.

Assisted customers with finding the product they are looking for.

Sanitizing and complying with health codes.

Making sure the environment is safe and clean.

United Health Care LLC.

Saint Louis, MO 30111

Patient Care / 2018 -2019

Taking care of patient.

Completing appropriate paperwork on the daily basis.

Providing care which was customized to the patients daily living need.

Attending all of courses needed by company.

Certified in Home Health Aid as well as CPR & First Aid. St.Louis Vapor Store

2230 First Capitol Drive

Saint Charles, MO 63301

Retail Sales Associate / 2013 – 2017

Customer Service

Attending customers and their purchase needs.

Use of cash register and computer.

Maintained organized, presentable merchandise to drive continuous sales.

Organized shelves and rack to maintain store visual appeal.

Engage customers and promote merchandise.

Evaluated inventory and delivery needs to meet store and customer demands.

Daily inventory check.

Analyzed and processed returns.

Assisting customers with finding alternative merchandise.

Sanitizing and complying with health codes.

Making sure the environment is safe and clean.

Assisted manager with daily tasks.

Worked at different locations.

Opening and closing of the store(s).

Deposit money and/or get change from bank.

References:

4



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