Customer Service Escrow Assistant
Resume:
MARLEY LEEDY
*** **** ***, *******, ** ***** ■ 805-***-**** ■ ************@*****.***
Energetic Assistant versed in supporting daily office operations. Proficient & a quick learner with excellent computer abilities & building PowerPoint presentations & managing email correspondence. Skilled team player with strong background in stressful, fast-paced environments yet is also capable of working independently to handle assignments and always ready to go beyond the basics. Dedicated & loyal to business success and increase customer satisfaction. Schedule coordination Email correspondence
Calendar management Multi-line telephones
Logistical planning Verbal communication
Relationship building Collaboration
Customer service Cleaning and sanitation
Server support Answer telephone calls
Organization Read blueprints
Loyal Multitasking
Problem-solving Task prioritization
Prioritization Customer relations
Escrow Assistant, 03/2019 to 03/2020
Stewart Title – Ventura, California
Followed escrow standards, real estate regulations, and title clearance requirements to complete quality work.
Greeted guests and visitors of team members when needed. Completed required paperwork
Learned tricks of the trade from my grandmother (Dee Day) who has been in industry for 34+ years. In addition to my grandfather (Bob Harrison) who was in the industry for 43+ years.
Professional Summary
Skills
Experience
Assistant, 07/2017 to 08/2018
Leedy Construction – Oxnard, CA
.Took Notes of projects
.Answered all emails and phone calls
Helped with deadlines and other dates
Maintained tools and equipment to provide continuous access. Documented work performed and labor hours.
Assisted builder with job site responsibilities and cleanliness. Hostess/Expo/Bar Back/Server/Assistant to Manager, 01/2011 to 08/2014 Brendans Irish Pub – Camarillo, CA
Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts Answered the phone to take delivery or pickup orders from callers Maintained organized hostess station and restocked supplies Shadowed established managers to learn ins and outs of restaurant operation Helped to maintain organized filing systems for digital and analog records Used Microsoft Office to draft documents, develop spreadsheets, and build presentations
Monitored and managed complex schedules to arrange meetings, travel, and special events.
Answered incoming phone calls and directed to appropriate personnel. Answered phones, greeted visitors, and answered basic visitor questions. Distributed mail and ordered supplies.
Handled administrative functions, including filing, typing, copying, and faxing. GED: General Education, Oct 2020
Essential Education - Ventura, CA
Buena High School 2013-2015
Leedy Construction
Michelle Day
Stewart Title
Education
References
Dee Day
Brendans Irish Pub
Matt Kearns
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