Claims Specialist Adjuster

Brandon Hunt

**** ********** * **** ****** • Atlanta, GA 30339 • 678-***-**** • *****************@*****.***

EXPERIENCE

Allstate Atlanta, Georgia - Condo Claims Adjuster January 2021 – Present

. Investigate claim damages using internal and external resources. Communicate with the insured and involved parties like contractors.

. Determine coverage approval/denial. Notify insured of coverage issues

. Set reserve levels. Maintain accurate and current claim file documentation throughout the cycle of claim cases

. Dwelling/structure settlements: including depreciation, tax jurisdiction, and estimate review

. Handled catastrophe claims with loss severity from light to light-moderate including coverage investigations and policy interpretation Worked through claim reassignments in order to assist team members and reach company goals

. Adhere to all statutory and regulatory fair claims practices and continued education

State Farm Duluth, Georgia - Home & Commercial Claims Specialist September 2018- January 2021

. Interpret and explained complex policy language to agents and customers

assessments, and alternate vehicle types

. Writes damage appraisals within Xactimate software for dwelling repairs based on scope of repairs and documents all activity associated with the claim by creating activity reports on routine claims.

. Identify increased hazards of risk and report them to underwriting so the policy can be reviewed to determine if policy continuation is profitable or assessment for premium adjustments is necessary.

. Interpreted and apply the principle of actual value versus replacement cost on settlement payments

. Works with and may coordinate several vendor services such as contractors, emergency repair, cleaning services, attorney offices, and agent offices to establish relationships.

. Assists policyholders with itemization of contents damages using Xact Contents Software, scheduling emergency repairs and additional living arrangements

STATE FARM Duluth, Georgia - Auto Injury Claims Specialist -Complex June 2017 – September 2018

. Processes time limit demands and completes negotiation settlements with attorneys on complex bodily injury claims

. Uses experienced judgement to settle with claimants and avoid litigation

. Utilizes organized and tactical project plan to approach daily claim load, maximize productivity, and maintain sensitive

information

. Conducted detailed coverage analysis of personal automobile policies in conjunction with auto accidents

. Aided in the coaching and development of a team of four Claims Associates on best practices

. Continuously monitors claims for suspicious activity and communicates with the Special Investigative Unit when needed

. Completed medical evaluations in jurisdictions such as GA, SC, OK, and WY

. investigation, evaluated, and negotiated auto claims in order to reach fair and equitable settlements for all parties

EDUCATION

WINGATE UNIVERSITY, School of Psychology Wingate, North Carolina

Bachelor of Science in Psychology May 2014

. Minor in English Literature

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