Customer Service Driver

SR Shannel Rauen

Louisville, KY ***** 502-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Hardworking employee that pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. SKILLS Traffic Law Observation

Vehicle Inspection

Route Logs

Safe Driving Techniques

Vehicle Maintenance

City and Non-City Driving

Verbal and Written

Communication

Commercial Driving

Customer Service

Pre- and Post-Trip Inspections

Communications Strategies

WORK HISTORY DRIVER 08/2019 to 08/2022

HG Trucking Louisville, KY

Delivered goods and products to customer on time and in excellent condition.

Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Coordinated efficient routes to avoid delays and optimize schedules. Planned and adjusted optimal routes based on traffic and weather conditions.

Upheld high standards of professionalism and discretion when working with high-value clients.

Checked in with dispatch service and updated with current location. Verified daily deliveries against shipping instructions before delivering to customers.

Updated personal logs and business tracking documents accurately and according to schedule requirements.

TRUCK DRIVER 07/2014 to 09/2019

Mister P Express Jeffersonville, IN

Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Maintained daily, legible DOT log book and submitted corresponding documents.

Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions. Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels. TRUCK WASHER 06/2014 to 08/2014

Mister P Express Jeffersonville, IN

Monitored inventory levels for adequate supply of chemicals and materials. Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.

Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.

SECURITY 01/2014 to 08/2014

Brantley Security Louisville, KY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites. Patrolled and monitored premises in company vehicle, on bicycle and by foot.

Checked and verified photo identification prior to granting facility access. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

EDUCATION Associate Degree in Computer Science Computer And Information 05/2003 Sciences

RETS ELECTRONICS, Louisville, KY

CERTIFICATIONS Tankers Certification

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