Hr Specialist Operations Manager
Resume:
Catherine Barboza
Operations Manager
Camby, IN 46113
*******@***.***
SKILLS
Lean Six Sigma Certified, Well organized, Quick Learner, Motivated and Determined. Has knowledge and experience in MS outlook, MS Word, Excel, Power Point, Wamas, and Kronos.
EXPERIENCE
Kohl’s EFC5, Plainfield - Operations Manager
March 2021 - Present
● Merchandising Processing
● Manages workflow of several departments in conjunction with individual department Supervisors to
● meet planned units per hour, cost per unit, level of service and accuracy standards
● Effectively manages staffing to meet UPH and CPU goals
● *Develops and maintains accuracy standards to ensure unit inventory integrity
● Responsible for the prompt, efficient and accurate processing of merchandise, customer order
● selection and delivery through the Distribution Network, in support of 100% customer satisfaction Policies and Procedures
● Coordinates and communicates changes and updates in process and procedures
● Works with other departments and divisions to resolve problems and ensure efficient service
● Lead High Performing Teams
● Manages direct reports, systems, and projects to achieve unit goals in accordance with Kohl’s
● policies and procedures
● Prepares and analyze unit plans and reporting
● Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating
● area
● Creates an effective work environment by developing a common vision, setting clear objectives,
● expecting teamwork, recognizing outstanding performance and maintaining open communications
● Develops staff through coaching, providing performance feedback, providing effective performance
● assessments and establishing performance and development plans Kohl’s EFC5, Plainfield - Operations Supervisor
Sept 2019 - March 2021
● Oversee efficiency of operation processes
● Responsible for leading, engaging and supervising a group of employees
● Evaluate and help coach associates to improve
performance/Quality/Accuracy
● Help with growth and development of associates
Kohls EFC5, Plainfield - HR Specialist
June 2018 - Sept 2019
● Assisted in leading Hiring Events, Orientations, and Associate relations for 500+ employees
● Assisted associates with work related issues
● Maintained a high level of communication during Orientations of new hires to ensure that company guidelines and expectations were clearly outlined.
● Processed I-9 documentation
● Maintained records
● Processed shift transfers within Workday
● Kept up to date reporting for Executive Team
Munroe Regional Medical Center, Ocala, Fl - HR Specialist July 2017 - May 2018
● Responsible for onboarding of all new hires.
● Submitted information for background checks according to guidelines
● Generated new hire ADS forms.
● Maintained credential compliance for all associates.
● Performed clerical duties, including initiating correspondence and generating reports as necessary.
● Provided backup assistance to other HR staff
● Responsible for filing documents and maintaining personnel files
● Accurately entered and updated HRIS information as appropriate Munroe Regional Medical Center, Ocala, Fl - Phlebotomist/Phlebotomy Coordinator/Phlebotomy Manager
August 2000 - July 2017
● Responsible for assuring laboratory testing was completed accurately and timely and that all state and federal regulations were followed
● Provided direct and indirect supervision of laboratory personnel
● Maintained and oversaw the performance of accurate quality control and quality assurance programs
● Provided support with Laboratory Billing reconciliation as well as Inventory control
● Created and maintained laboratory policies and procedure manuals
● Responsible for interviewing and hiring associates EDUCATION
University of Phoenix - Associate's Degree in Accounting 2015 - 2018
University of Phoenix - Bachelor’s Degree in Business Administration/Management
2015 - 2019
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