Front Desk Customer Service

Aaliyah Fyffe

Goal-oriented college senior with a passion for helping others.

Bronx, NY

(702) 934 - 0359 ********@*****.***

EXPERIENCE

UPS, Bronx, NY — Personal Vehicle Driver

OCTOBER 2021 - JANUARY 2022

I picked packages up from a UPS access point and dropped them off at their respective households around New York.

Shake Shack, New York, New York — Cross Trainer

DECEMBER 2018 - JULY 2021

Here at Shake Shack I do it all. I mann the cash register and make sure the dining room is clean for the guests. I also pack and serve the orders to the guests, expeditiously. I make milkshakes and serve drinks as well. I am also a line cook, one of the best. As a Trainer, I have gained the experience in leading my team and running shifts; while also training incoming team members. I also took care of phone calls at our front desk.

Amazon, Brooklyn, NY — Wholefoods Shopper Warehouse Team Member

JULY 2020 - SEPTEMBER 2020 JULY 2021 - AUGUST 2021

As an Amazon Wholefoods Shopper my responsibilities were to shop for other people. I used a cell phone to see their order and find exactly what they're looking for or find a replacement. I also restocked items at their respective places.

As an Amazon Warehouse Team Member I stocked, packed, labeled and shipped packages.

Montefiore North Division, Bronx, NY — Volunteer

February 2019 - June 2019

My responsibilities as a volunteer were to aid the patients, patients’ families, and staff in the geriatrics division. I did a lot of clerical work. I had to be focused and professional with integrity. I answered phones and helped transfers and discharged patients. I even updated their charts if need be. At the hospital I also organized the stock closet and restocked the essential products that the physicians needed.

EDUCATION

Mercy College, Dobbs Ferry, NY — Health Science Degree

JANUARY 2019 - PRESENT

The College of Mount Saint Vincent, Riverdale, NY — Undecided

AUGUST 2017 - DECEMBER 2018

Women's Academy of Excellence, Bronx, NY — HS Diploma

SEPTEMBER 2013 - JUNE 2017

SKILLS

Computer/Technology Skills (SPSS Software - Microsoft Office)

Hospitality

Adaptable

Speed/Multitasker

Team player

Academic Competence in English and Math

Reliable/Responsible

Customer Service

Problem Solving

Trainer/Leader

Drivers License

AWARDS

Team Spirit Award 2021

HHA Certification

IFC Annual Conference Bible Quiz 2015-2019

Dean's Scholarship

Alumni and Friends Scholarship

Montefiore Volunteer Certification

BLS/CPR Certification

Food Handlers Certification

LANGUAGES

English

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