Customer Service Matric

Suyesha Choubae

Email: *******.***@*****.***

Contact Number: 063-***-**** / 082-***-****

Skills

Ms Office Ms Excel Ms Word

Ms Outlook Communication Skills Reconciliation

Customer Service and Care Quality Assurance Risk Management

Social Media Sales Communications

Education

University of Cape Town

Business Risk Management Certificate (Complete 2020)

Alberton High School

Matric (English, Afrikaans, Maths Literacy, Life Sciences, Life Orientation, Business Studies, Travel and Tourism) (Complete 2019)

STADIO- Higher Certification in Pre School Education

(2022-current)

Professional Experience

Role: Quality Assurer

Employer: Department of Education (December 2020)

Reason for leaving: End of Contract.

Ensuring that marks captured for matric papers were correct.

Tally up of marks on scripts to ensure accuracy in totals.

Role: Administrator

Employer: Siyashesha Civils (January 2019 – December 2019)

Reason for leaving: End of Contract.

Responsibilities & Duties

Reconciliation of fuel purchases to monitor fuel consumption and prevent pilferage of fuel.

Capturing of POD’s (Purchase order Deliveries) accurately and in time.

Reconciliation of timesheets of staff.

Handling of customer queries efficiently.

Liaison with internal staff to resolve administrative queries.

Creditor’s reconciliations.

Debtors’ reconciliations.

Management of attendance records.

Filing of documents.

Management of job files.

General administration duties.

Role: Volunteer

Organisation: ISKON (2019 – Current)

Provide assistance at the on-site gift store in sales, stock takes and inventory management.

Manage reception of guests at events.

Assist with management of events.

Assist in catering for events and regular feeding programmes.

Assist with fundraising initiatives.

Contact this candidate