Service Representative Customer

S A M A N T H A C A R P E N T E R

C u s t o m e r S e r v i c e C o o r d i n a t o r

Seeking the position of a customer

service representative in a

challenging environment where my

uncommon, creativity, skills,

knowledge of technology, social

media, interpersonal relationships, and

unmatched attention to details will be

employed in giving clients’ an

awesome experience that suits every

occasion.

P R O F I L E 1500 PARKLAWN DRIVE

*********@*****.***

843-***-****

S K I L L S

MAC/PC SYSTEMS

MICROSOFT WORD

GOOGLE REVIEWS

BLOGGING

PHOTOSHOP CS

E D U C A T I O N E X P E R T I S E

E X P E R I E N C E

Certificate in Media Management

National Programme on Technology

Enhanced Learning, 2019

Diploma in Customer Service

Openstax CNX, 2021

Diploma in international Tourism

Advanced Learning, 2021

INBOUND ANWSERING SERVICES

SOCIAL MEDIA MANAGEMENT

APPOINTMENT/RESERVATION

BOOKING

REPORT GENERATING

CLIENT PROBLEM RESOLUTION

collecting and maintaining client information

implementing organizational programs

phone report generating

solving client issues between, patients, insurances, staff & providers scheduling appointments both virtual & in person

phone and messaging services

V I R T U A L O F F I C E A S S I S T A N T

evaluting inventor, purchasing retail, class equipment & salon usage planning & booking events. gathering payments and participatie information from vendors & stylists alike

expense reports & tracking

social media and review management

resolving customer issues

E D U C A T I O N S A L O N C O O R D I N A T O R VSKI COCOSMETOLOGY

Low Country

Psychiatric

Group

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