Call Center, Customer Service Coordinator/Representative, HRM

RITA M WURTHMAN

Bentonville, AR. *****

714-***-****

**** ** ***** ****** #**

*********@*****.***

VISION STATEMENT

To bring happiness, creativity, and security to those in my personal and professional life.

OBJECTIVES

My goal is to ensure and create new ways to fulfill the JB Hunts vision while providing excellent customer service.

SKILLS & ABILITIES

–

Customer Service

Communication

Problem Solving

Collaboration

Building Interpersonal Relationships

Self-management

MS Office

Judging

Altruism

EXPERIENCE

Walmart DC 7842, 8165, Store-4686 ‘Order Filler/ Fresh Foods'

May 2019– Present - Bentonville, Ar. 72712

Filled Walmart.com orders and Walmart Supercenter's orders promptly and efficiently

Assist customers while filling, facing, and cleaning the Fresh-Foods area

Village on the Park Retirement Community ‘ Care-Giver/Server'

August 2018-December 2019 - Rogers, Ar. 72758

Showed understanding and care while serving residents with their individual nutritional needs

7-Eleven ‘Customer Service Cashier.'

July 2014-January 2016 - Los Alamitos, Ca.

Assisted customers, received and stocked merchandise

Embassy Suites ‘Banquet Server'

May 2006-December 2011 – Rogers, Ar.72758

Set up, served, and cleared special events/banquets (e.g., wedding receptions and Walmart executive business conventions;)

EDUCATION

Bellevue University – Online Certificate Program and BS degree

–GPA 3.67

EXPERIENCE

Walmart DC 7842,Store 4686

June 2019-Present Ar. 72712

Fill Walmart.com orders promptly and efficiently.

Provide excellent customer service.

Build and fill displays for Walmart stores.

Village on the Park

August 2018-Dec. 2019 Ar. 72758

Created an enjoyably comfortable environment while serving our residents.

Built interpersonal relationships with each individual resident by listening patiently and sympathizing.

7-Eleven Liquor store

July 2014-January 2016 - Los Alamitos, Ca.

Assisted customers, received and stocked merchandise

Embassy Suites ‘Banquet Server'

May 2006-December 2011 – Rogers, Ar.72758

Set up, served, and cleared special events/banquets (e.g., wedding receptions and Walmart executive business conventions;)

–Certificate in Business Management and Leadership

–Continuing studies toward a Bachelor’s Degree in Business Management (Customer Service)

REFERENCES

Tyler Wurthman 479-***-****

Logisticscs-JB Hunt

Tony James 479-***-****

Retired Manager-Walmart DC 7842

Michael Meers 479-***-****

Banquet Manager-Embassy Suites Northwest Arkansas

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