Customer Service Sterile Processing
Resume:
Paul Karns
Manager, Sales
Tulsa, OK *****
*********@*****.***
Grocery GM for 14 years, 20 years experience in sales and management, 4 years NAVY radioman, 3 years personal training, 2 years sterile processing technician, 10 years youth football coach. Willing to relocate to: Bixby, OK - Owasso, OK - Broken Arrow, OK Authorized to work in the US for any employer
Work Experience
Store Manager
Oasis Fresh Market - Tulsa, OK
March 2021 to Present
Achieve predetermined sales goals
Hire, train, discipline, promote employees
Oversee daily operations
Inventory management
Department Manager
LOWE'S - Fayetteville, AR
January 2020 to March 2021
STORE #432
*Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
*Encouraged, trained and disciplined employees to maximize performance.
*Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
*Decreased costs by negotiating with vendors and suppliers for better prices.
*Managed scheduling for 8 employees to ensure optimal productivity. Personal Trainer
CHRISFIT - Tulsa, OK
June 2017 to December 2019
*Developed and oversaw individual workout programs and dietary plans for individual clients
*Increased clientele list through contract sales
Sales Account Manager
STATE FARM - Jenks, OK
January 2016 to December 2018
*Developed and expanded existing customer sales.
*Delivered exceptional account service to strengthen customer loyalty.
*Answered customers' questions about products, prices, availability, uses and credit terms.
*Estimated and quoted prices, credit and contract terms, warranties and delivery dates. General Manager
CIRCLE M FOODS - Altus, AR
January 2002 to December 2015
*Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
*Encouraged, trained and disciplined employees to maximize performance.
*Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
*Decreased costs by negotiating with vendors and suppliers for better prices.
*Managed scheduling for 19 employees to ensure optimal productivity. Sterile Processing Technician
HILLCREST HOSPITAL - Tulsa, OK
February 2000 to December 2001
*Recorded the results of biological and diagnostic tests.
*Readied instruments for sterilization procedures and completed decontamination protocols.
*Prepared trays, instrument packs and surgical sets.
*Gathered and prepared instruments and surgical supplies.
*Assisted in cleansing enemas, catheterization and bladder irrigations.
*Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
Radioman
UNITED STATES NAVY - Norfolk, VA
February 1996 to February 2000
Education
PRE-DENTISTRY
UNIVERSITY OF OKLAHOMA NORMAN - Norman, OK
May 1995
HIGH SCHOOL DIPLOMA
JENKS HIGH SCHOOL - Jenks, OK
Skills
• Project management
• Cash management
• Team building
• Administrative support
• Inventory control
• Logistics
• Purchasing management
• Supervising employees
• Persuasive negotiations
• Budgeting and P&L
• Rapport and relationship building
• Marketing strategy
• Management
• Sports Coaching
• Personal Training
• Account Management
• Merchandising
• Leadership
• Restaurant experience
• Restaurant management
• Training & development
• Employment & labor law
Military Service
Branch: United States Navy
Rank: E-4
Certifications and Licenses
Property and Casualty License
Life and Health Insurance
ServSafe
Top Secret Clearance
Certified Personal Trainer
Secret Clearance
First Aid Certification
CPR Certification
Food Handler Certification
Contact this candidate