Chief of Staff, Office Manager, Executive Assistant
Resume:
Debra Valadez
************@*****.***
Career Objective:
Seeking a position where I can utilize my extensive experience and skills in administrative support in a corporate environment.
Summary of Qualifications
Ability to work independently; Strong interpersonal skills, Multi-tasking; Team player; Decision Maker; Dependable; Proficient in word processing including Word Perfect, Microsoft Word, Power Point, Excel, Microsoft Exchange, Outlook, Internet Explorer, 10-Key numerical data entry, Schedule Plus, E-Link, P.net, Stenographic, Google Sweep and Customer Service
Professional Experience
AT&T Dec. 2009–Sept. 2018
Chief of Staff / Office Manager / Property Management
Collaborated with 1000+ employees, collected monies for various cases. SME (Subject Matter Expert) for parking lots at 530 McCullough, 1010 North St. Mary’s and 105 Auditorium Circle in San Antonio, TX. Realign parking, Responsible for 700+ employee invoicing and tracking on Wage Works to include 200+ contractors. Backfill for the property manager and handled various employee and contractors’ daily requests.
-Process monthly reports for executives for Dallas Headquarters
-Maintained and distributed quota reports to executives
-Maintained quality reports and distributed falling reports for immediate handling
-Conducted staff meetings and training sessions for management staff
-Customer service interaction with employees and contractors daily
-Process monthly Wage Works reports
-Verify additions and cancellations for employees and contractors
-Invoiced and collected money for newly added employees and contractors on a monthly basis
-Maintain accurate log of paid employees and contractors
-Maintain parking violation log and handled violations with upper management when necessary
-Maintain key data base quality for 530 McCullough, 1010 NSM and 105 Auditorium Circle
-Maintain conference room reservation, invoicing and client satisfaction
-Maintain and distribute parking stickers to employees and contractors
-Realign covered and assigned parking for executives at 530, 1010 and 105
-Maintained conference centers at 530 McCullough, 1010 NSM and 4119 Broadway
AT&T Dec. 2007-Dec. 2009
Executive Assistant to Sr. VP Corporate Real Estate
-Communicated effectively with multiple departments to plan meetings. Established strong relationships to gain support and effectively achieve results
-Receive, review, and disburse policy information pertinent to our organization. Ensured organization and assistants adhere to policy
-Successfully, scheduled numerous keynote appearances for Sr. VP Corporate Real Estate
-Processing of confidential payroll transactions
-Coordinate all travel and logistical details
-Reconcile all bills and expenses for office
-Receive complaints and speak to customers to resolve their issues
-Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service
AT&T Dec. 2005-Dec. 2007
Executive Assistant to Executive Vice President Enterprise Business Sales
-Support Group President-Global Business Service
-Support a very demanding organization, constant travel, events, hosting and presenting
-Coordinate International travel, passports and visa
-Responsible for all administrative & personnel functions for the organization
-Schedule monthly staff meetings, 1-1 meetings with directs reports
-Schedule all travel arrangements, process bill payments, coordinate conference & meetings with Sr. Officers
-Handle and direct resolution of urgent requests
-Oversee Executive and administrative assistants within the organization and ensure all AT&T compliances are met
-Handle all PCR's & FLMA request within the organization\
-Coordinate with HR in connection with on-line approvals for tuition aid, salary increases and promotions
-Backfill for the Executive Assistant to the Chief Operating Officer
-Maintain confidentiality in all aspects of work
SBC Jul 2002-Dec. 2005
Executive Assistant to Sr. VP Business Marketing
-Support a very demanding organization. Responsible for all administrative & personnel functions for the organization
-Schedule prep meetings prior to One on One's with CMO, Staff meetings, 10th WD etc.
-Coordinate with Marketing, HR in connection with on-line approvals for tuition aid, salary increases, and promotions
-Schedule all travel arrangements, process bill payments, and coordinate video conferences & meetings with Sr. Officers
-Handle and direct resolution of urgent requests
-Oversee administrative assistants that are in the organization and ensure all SBC compliances are met
-Backfill for the Executive Assistant to Group President SBC Marketing & Sales and Executive Assistant to Chief Marketing Officer
-Maintain confidentiality in all aspects of work
SBC Operations, Inc. Feb. 2000-Jul 2002
Assistant to Vice President SBC/Yahoo!
-Responsible for supporting the Vice President SBC/Yahoo! Implementation, handling all administrative and personnel functions for the organization
-Serve a primary Point of Contact for conference planning, meeting and catering arrangements
-Schedule travel arrangement, process bill payment, coordinate video conferences and meetings with key players
-Handle and direct resolution of urgent requests during vice president's absence
-Oversee administrative assistants that were in the organization and ensure all SBC compliances were met
-Backfill for the assistant to Sr. Vice President Marketing
-Maintain confidentiality in all aspects of work
SBC Operations, Inc. Sept. 1998-Feb. 2000
Assistant Director - Product Development
-Responsible for supporting the Director Product Development, Director Technology & Product Development and 11 Corporate Managers, handling all administrative and personnel functions for the organization
-Backfill for the Assistant to Vice President Technology & Product Development, and Assistant to Managing Director Technology & Product Development
-Serve as primary Point of Contact for conference planning, meeting and catering arrangements
-Schedule travel arrangements, process bill payments, coordinate video conferences and meetings with key players
-Handle and direct resolution of urgent requests during directors' absence
-Compile data report from the Technology & Product Development website
-Maintain confidentiality in all aspects of work
Southwestern Bell Wireless Feb.1998-Sept. 1998
Assistant-Director Marketing
-Responsible for all administrative and personal functions in support of the Director-Marketing and four Regional Managers
-Maintain and allocate cost between director, regional managers and between the South Texas Region's purchase order file
-Ensure all employees are aware and knowledgeable of market promotions and pertinent market information in San Antonio, Corpus Christi, Rio Grande Valley, and Laredo
-Maintain and distribute cellular phones for the COP (Cellular On Patrol) program
-Coordinate travel arrangements, prepare expense vouchers, maintain and order office supplies and handle office correspondence
-Maintain confidentiality in all aspects of work
Education:
San Antonio College - Business Courses, San Antonio, TX USA
83 Hours Completed
Professional Licenses, Accreditations, and Memberships:
Mentor, E-Link Functional Training for Group Time Reporter and Supervisors, 7 Basic Habits for Highly Effective People, Administrative Assistant Conference Fundamentals of Excellence, Power Writing, and WOA.
Foreign Languages:
Fluent in Spanish
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