Kenna Lopez

Dallas, TX

adsmgu@r.postjobfree.com

Circle K Dec 2021 – present

Contract Labor

Maintaining incoming store inventory

Stocking merchandise according to schematics

Verifying delivery invoices for accuracy

24 Hour Fitness Jan 2020 – March 2020

Sales and Service Associate

Managed and followed up on potential leads

Upsell activities and/or memberships

Member promotions, guest passes

Setting appointments

Answered customer complaints with quick solutions, ensuring customer satisfaction

Twin Peaks Nov 2018 – March 2020

Server

Interacted with, entertained and provided best in class hospitality and service

Promoted goodwill and profitability

Upsell of menu items

Checking, ringing in and delivering orders promptly

Expert knowledge of food and drink pairings

Settling of checks properly

Spa Castle Sept 2017 – Dec 2018

Receptionist

Clerical tasks such as answering phones, transferring calls

Greeting visitors in a timely manner

Sorting and delivering mail

Making appointments

Processing bills and answering questions regarding customer charges

Time management and prioritization of daily, weekly and monthly tasks

Walk Ons July 2017- Sept 2017

Server Tyler, TX

Helped patrons select food and beverages by presenting menus; offered cocktails and aperitifs; suggested courses; explained the chef's specialties; identified appropriate wines; answered food preparation questions.

Transmitted orders to bar and kitchen by recording patrons’’ choices, identifying patrons’ special dietary needs and special requests.

Checking, ringing in and delivering orders promptly

Server March 2016- July 2017

ETMC Tyler, TX

Learned specific dietary needs for the patients.

Helped patrons select food and beverages by presenting menu; suggested courses; explained the chef's specialties; and answered food preparation questions.

Transmitted orders to kitchen by recording patrons’ choices; identified patrons’ special dietary needs and special requests.

Delivered appropriate food to the correct room of the patients.

Sales Associate Sept. 2015- Jan. 2016

Crazy 8 Tyler, TX

Demonstrated outstanding customer service and selling skills.

Kept selling floor stocked with merchandise.

Operated cash registers and managed financial transactions.

Introduced promotions and opportunities to customers.

Coach July 2014- July 2015

ASI Gymnastics Plano, TX

Trained to provide high-quality gymnastics instruction.

Responsible for providing a fun, high-energy and exciting learning environment for students.

Dependability and technical ability were critical for this position.

Receptionist/Filing clerk April 2013- July 2015

Ormega Tax Services Dallas, TX

Greeted people entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations.

Filed and maintained records.

Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.

Performed duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Operated telephone switchboard to answer, screen, or forward calls, provided information, took messages, or scheduled appointments.

Hostess/Box Office/Greeter April 2013- October 2013

Studio Movie Grill Lewisville, TX

Used Windows based software daily.

Handled credit cards and cash payments for tickets daily.

Pleasant and friendly manner always

Dealt with inquiries from a wide range of people.

ABC Financial

Aloha Systems

Adobe Acrobat

Microsoft Word

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