Furniture Installer Customer Service

THEODORE PLESSET **************@*****.*** – 714-***-****

ENTRY-LEVEL BUSINESS DEVELOPMENT & OPERATIONS (2022)

OVERVIEW

A Smart, passionate, reliable, and recent college graduate looking for a full-time career opportunity utilizing more than 5 years of experience in providing business services; including sales, sales administration, customer service, scheduling, and developing and maintaining business relationships. Interest in and ability to learn established business processes from sales to operations through fulfillment. An individual who follows instructions and is willing to contribute to a collaborative environment. Often works in a one-one setting with customers to ensure jobs are completed as ordered, and act as face-of- of the company.

EDUCATION

Bachelor’s in business, California State University Channel Islands, Camarillo 2020 - 2022

Associates in Economics, Santa Barbara City College (SBCC), Santa Barbara 2017 – 2019

Associates in Business, Santa Barbara City College (SBCC), Santa Barbara 2017 – 2019

Chinese HSK Level III Certification 2015

Key personal accomplishments include:

Worked my way through school, transferring from Community College to an accredited University, while completing my degrees.

Attended Nanjing University, China as part of a 5-week High School Chinese immersion program with NC State University (2015)

RELEVANT QUALIFICATIONS

8 years of combined work experience in warehousing, facilities management, and industrial operations.

5 years of experience in the Electric Vehicle operations

oManage a fleet of 80 electric powered golf carts including coordinating maintenance schedules

oResponsible for charging all batteries for daily business operations

oWork per internal workflow procedure

Strong Work Ethic; Excellent verbal and written communication skills

Excellent presentation skills, collaborating with various stakeholders, including presentations on companies such as Tesla, Amazon, and Peloton

Heavy contact with clients, customers, and contractors

Scheduling high revenue events such as high-profile golf tournaments

Understand and abide by all safety, security, and operational policies

WORK EXPERIENCE

Spanish Hills Club, Camarillo, CA 2020 - Present

Outside Services Manager PAR 71, 18 Hole PGA approved golf course

Responsibilities include but were not limited to:

Managing multiple projects simultaneously including maintenance of garage, electric carts, operating ball picker, receiving and ordering supplies

Effectively communicate with guests and employees in a friendly and positive manner.

Consistently exceeds client needs.

Follow-up and resolves issues in a timely manner

THEODORE PLESSET **************@*****.*** – 714-***-****

ENTRY-LEVEL BUSINESS DEVELOPMENT AND OPERATIONS (2022)

Glen Annie Golf Club, Goleta, CA 2017 - 2020

Outside Services Manager PAR 71, 18 Hole PGA approved golf course

Started as a general Outside Services member being promoted to lead while attending college.

Responsibilities include but were not limited to:

Managing multiple projects simultaneously including maintenance of garage, electric carts, operating ball picker, receiving and ordering supplies

Effectively communicate with guests and employees in a friendly and positive manner.

Consistently exceeds client needs.

Follow-up and resolves issues in a timely manner

Carolina Office Xchange, Raleigh, North Carolina 2013 - 2015

Office Furniture Installer

Commercial Furniture Installation, Maintenance, and Operations

Responsibilities include disassembly and assembly of cubicles & workstations and installing office furniture.

Involved in the entire installation process including delivery, staging, and installation of a variety of office furniture (desks, chairs, workstations, cubicles, etc.), using hand and power tools.

Manage warehouse including order fulfillment, making sure trucks are loaded properly and prepared for project installation.

oCreate equipment lists based on engineering (CAD) specifications and drawings

oRun electric and telecommunications (fiber-optic & copper) wiring

o100% client satisfaction to date, earning repeat business.

oUnderstand and abide by all safety, security, and operational policies

American Pride Car Wash, Wake Forest, North Carolina 2012 – 2016 (while in High School, various times)

Car Wash Attendant

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