Classification: Internal Use
Melissa
Lennon
Apple Valley Ln, Houston 77069
Cell 413-***-****
*******.********@*****.***
ASSISTANT STORE MANAGER
Successful Sales professional with experience in food and retail environments. Implemented cost control measures to ensure operations remain within company targets. Maximized bottom line performance through P&L, merchandising, team management, as well as building a team culture ready to assist our customers to ensure they have an enjoyable shopping experience.
PROFESSIONAL EXPERIENCE
Assistant Store Manager, Conns Homeplus, Spring, TX Jan 2022 - Present
Develop store strategies and tactics to achieve sales, service, and operational performance goals.
Oversee store operations to maximize sales and profitability.
Analyze and measure business trends to maximize sales and meet or exceed goals and objectives.
Ensure appropriate stock levels, adjacencies and presentations.
Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits.
Executive Team Leader, Target, Humble, TX Oct. 2016 – Dec 2021
Lead process improvement initiative for multiple US sites.
Identified and implemented programs, policies, and strategies to increase production and efficient space utilization.
Forecasted & scheduled team to meet aggressive replenishment schedules and goals of 1500-2300 cases per truck 7 days a week.
Implemented all backroom processes to ensure that accuracy and efficiency were being followed as well standards met.
Created training processes to ensure goals and company compliance were maintained throughout the general merchandise and food areas.
Hired and trained leadership & staff members to increase productivity, efficiently, accuracy and guest experience.
Planned & Drove employee engagement and maintained team throughout the building while building trust and respect for team buy in.
Grocery Sales Manager, Big Y World Market, Gt. Barrington, MA May 2005 - Jun 2016
Processed all inbound shipments to replenish the store stock for an enjoyable customer experience.
Received and inventoried all incoming vendor products to maintain an accurate inventory for accounting.
Structured work load to maintain company compliance with presentation and pricing.
Improved work culture to create a healthy balance of quality of life. Route Sales, Frito Lay, Clifton Park, NY Aug 1999 – May 2005 Sales Associate, Price Chopper, Pittsfield, MA Apr 1985 – Sep 1997
Senior-level leader with strong P&L,
process improvement and team building
skills
Recognized leader and mentor who
effectively leads multiple teams
Top performer with proven track record
in increasing revenues, improving profit
contributions, and maximizing customer
satisfaction.
Take-charge manager who resolves
difficult situations under adverse
conditions.
Exceptional interpersonal communicator
with proven ability to motivate diverse
groups.
Innovative troubleshooter and problem-
solver who excels at developing creative
ideas.
Highly motivated self-starter who
maintains high team morale during
difficult times.
2016 -2021
2005 – 2016
1999 - 2005
1985 - 1997