Patient Service Risk Analyst

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Theresa Nyuma

Houston, TX ***** **************@*****.***

Summary

Self-motivated Risk Analyst with focus on the audit and assessment of vendors from an Information Security and Privacy lens. Ability to multitask, work independently and as part of a team. Skills

● Third Party Risk Analysis

● Risk Mitigation

● Microsoft Office

● NIST

● Excellent communicator

● ISO 27001

● SSAE 18/SOC

● Analysis

Experience

THIRD PARTY RISK ANALYST 08/2021 - Present

Washington Tech Solutions

● Updating/ documenting relevant TPRM policies and procedures.

● Administering Standardized Information Gathering questionnaire, receiving and reviewing vendor’s response, risk assessment, and reporting using guidelines of NIST 800, ISO 27001, SOC2 Type 2/SSAE 18 standards.

● Assessing current business practices and identifying opportunities to promote effective third-party risk management.

● Responsible for conducting vendor risk assessments, with a focus on Information Security, and Privacy.

● Working with IT, Sourcing, and Law to ensure compliance and integration of third-party risk management lifecycle elements.

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VENDOR RISK MANAGER (INTERNSHIP) 11/2020 - 07/2021 Cognizant

● Assessed operational fitness of assigned third parties through due diligence reviews.

● Ensured that risks discovered during vendor assessment are remediated within a reasonable time.

● Day-to-day management of risk activities for the TPRM office.

● Partnered with key technology managers and risk teams to monitor and manage various risk programs across the firm and ensure completeness of the risk template. CLERK/HELP DESK 02/2019 - 10/2020

Ideal Dental Care

● Kept customers informed about issue resolution progress and provided updated estimated times of resolution on an ongoing basis.

● Backed up data each evening, helping alleviate lost information following malware incidents.

● Maintained inventory of IT supplies by checking and documenting levels regularly.

● Proficient in network protocols, DHCP, DNS and SMTP.

● auditing patients accounts to ensure accuracy

● completing daily and monthly reporting

● creating staff schedules

● handling all patient service issues to ensure guest satisfaction Education and Training

Heights High School - Houston, TX

Certification

CISA

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