Landlord for 21 years and years of professional experience and growth

Lee Ann Lehner

*** ****** **. ****

Stillwater, MN 55082

651-***-**** ******@*****.***

OBJECTIVE: Seasoned human resources benefits professional focused on efficient and accurate administration of benefit and disability/leave plans in addition to paid time off programs that ensure accurate and timely response and processing, excellent communication with employees and insurance companies as well as meeting regulatory and plan requirements. I possess exemplary communication, interpersonal relationship building/maintenance, customer service and professionalism. Exceptional problem identification and resolution skills with quality decision making.

QUALIFICATIONS:

In excess of 10 years’ management and administration of the full range of employee health & welfare and retirement plans, leaves of absence and paid time off programs

Experience with mid to large size, multi-state employers in both union and non-union environments.

Strategic planning, design, implementation, written and oral communications, administration and managing costs and risks

Interpretation and coordination of benefit plans with company policies, procedures, contract bargaining agreements and regulatory mandates (PPACA, ERISA, COBRA, HIPAA, Section 125, FMLA, ADA, IRS)

Maintenance and retention of confidential information in both written and verbal matters

Building and maintaining quality relationships both externally and internally with all levels in an organization

Quality customer service in responding to management and employee requests, consulting with employees on the manager’s and the employee’s specific needs.

HRIS benefits set-up, implementation, maintaining accurate and up-to-date employee and benefits data, electronic vendor file set up/maintenance and continued functionality

Development, implementation and interpretation of HR policies and procedures, with effective and efficient processes

Marketing plans, vendor selection, negotiations and ongoing vendor management, including HRIS systems, i.e. HR, benefits, payroll

Regulatory filings for SPDs, SMMs, SARs and Form 5500s

Employee and manager liaison, claims/issue resolution

Keying and auditing payroll data to ensure accuracy and timeliness.

Full range of hiring, performance management and addressing employee issues.

Supervision and coaching of staff

Identification and research of issues to a successful resolution

Lead benefit open enrollment from strategy and planning to process development, communications, HRIS set-up, data entry, auditing, testing and analysis

Vendor invoice processing, accounting charges

Involved in acquisitions and divestitures

Project management and implementation

Understanding of accounting and payroll practices

Proficient in Microsoft applications: Word, Excel, Power Point, Outlook and PeopleSoft HRIS

ACHIEVEMENTS:

Improved HR processes and skilled caregivers for home health care

Key improvements to procedures resulting in improved efficiencies and accuracy

Analysis, decision making and complete implementation/testing for automated benefits system

Savings of $1.5M annually in company LTD premiums through disability marketing and negotiation

Significant improvement in administration of COBRA and flexible spending accounts along with company cost savings in selection of state-of-the-art administrator

Implementation and management of earn-as-you-go PTO policy from annual accrued vacation/sick policy

Moved voluntary benefits to single platform, improving employee experience and reducing in-house administration and IT involvement

Reorganized leave of absence area to utilize individual strengths, improving leave administration and customer satisfaction

Developed, implemented and administered full leave of absence policies and procedures, forms, communications and record tracking for FMLA and disability leaves, coordinating leaves with benefit plans to ensure regulatory, labor union and benefit plan design adherence

Reserve buy-out of former self-insured LTD plan, eliminating a quarter of a million liability reserves in trust

SKILLS:

Collaborative team member w-successful ongoing relationship building w-both internal and external partners and all levels of organization

Strong written and verbal communication skills

Professional and easy-going manner

Manage and organize projects to an effective conclusion

Motivated self-starter

Results oriented, problem identification and resolution based

Effective and efficient process focused

Easily adaptable to challenges and change

Desire busy, fast-paced environment

Assure company/department goals and philosophies are met

EMPLOYMENT:

VERSIQUE 2015 - 2017

Benefits Coordinator at University of St. Thomas

Benefits Consultant at Transportation Company

Benefits Consultant University of Hamlin

PRIVATE HOME HEALTH CARE SETTING 2014 - 2015

Human Resource Consultant

SUPERVALU INC. 2005 - 2014

55,000-200,000 employees through acquisitions and divestitures

Manager, Group Insurance

Manager, Retail Benefits Administration of HR/Benefits Service Center

Metropolitan Council 2000 - 2005

5,000 employees/retirees

Manager, Human Resources / Employee Benefits

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