Security Officer Customer Service
Resume:
CLIFFORD TAMAKLOE
SECURITY/DOORMAN/RECEIPTIONIST
PROFILE
A cooperative and dependable Customer Service oriented Security/Doorman with seven (7) years of experience, Eager to join any company to support and maintain a high level of customer service to improve organizational performance, Clifford has extensive experience in Institutional Management, focused on revitalizing, restructuring, down-sizing, governance, initial set-ups and growth of business organizations. He Specialized in Business Administration, Risk and Quality Management, and Human Resource Management. He has also managed and participated in numerous projects and workshops.
Currently, Clifford is a Security Supervisor with a plan of becoming a Management Consultant.
CONTACT
PHONE:
WEBSITE:
EMAIL:
*************@*****.***
SKILLS
Written and Oral Communication
Problem-Solving
Time management
Customer Service
Microsoft Office Suite
Human Resource skills
Computer Hardware and Software Troubleshooting
Professional typing skills,
Administrative skills
Research skills
REFERENCES
Arthur Baxter +1-917-***-****
Chona Raskin +1-347-***-****
David Mensah +233**-***-****
EDUCATION
The University of Science and Technology in Ghana, 2010-2014
Master in Business Administration
The University of Cape Coast, in Ghana, 2008-2010.
Bachelor of Management degree
The Accra Polytechnic, Ghana,1997- 2000
H N D (Associate Degree) in Secretaryship and Management
The Million leaders Mandate under Dr. John C Maxwell, 2004-2006
Certificate in leadership
The West Africa Secondary, Ghana, 1992-1994
General Certificate of Education Advanced level
Relevant coursework
Economic, Management, Government and General Paper
The West Africa Secondary, Ghana, 1987-1992
General Certificate of Education, Ordinary level
Relevant coursework
English Language, Mathematics, Accounting, Commerce, Economics, Geography, government, and Agricultural Science
LICENSES
The A.L.M Security Guarding Training School, New York, USA, 2014.
Security Guard Training Certificate (8-hour pre-assignment and 16 hours on the job training).
The NYC Fire Department, Brooklyn, New York, USA, February 2016.
Citywide Fire Guard for Impairment Certificate (F01).
Occupational Safety and Health Administration
(OSHA 10) Certificate, 01/10/2016, USA.
WORK EXPERIENCE
Defender Security Inc., February 2018 till Date
Security Officer/Doorman.
Uses concierge-plus software to scan, store and retrieve packages and manages client’s information for the facility.
Receives, announces and directs visitors to their designate places of visit.
Uses CCTV camera system with fifty-four (54) channels for monitoring designated spots and trains officers on how to operate it
Conducts foot patrols on car parking Lots to detect illegal parking and boot or tickets offenders.
Maintains an hourly log entry book and writes incidence report when need be.
Provides control access to the client's site and deters intruder.
Assist resolve contractor, clients’ complaints by answering questions, providing information, finding solution to the problems and sends their requests to management.
US Security Associates, September 2014 to February 2018
Security Officer/Doorman
Uses Mailroom software to scan, store and retrieve packages and manages client’s information for the facility.
Receives, announces and directs visitors to their designate places of visit.
Uses CCTV camera system with fifty-four (54) channels for monitoring designated spots and trains officers on how to operate it
Conducts foot patrols on car parking Lots to detect illegal parking and boot or tickets offenders.
Maintains an hourly log entry book and writes incidence report when need be.
Provides control access to the client's site and deters intruder.
Assist resolve contractor, clients’ complaints by answering questions, providing information, finding solution to the problems and sends their requests to management.
Manager, Ve-ICCES Vocational Technical Institute, Ghana, January 2002 – June 2011
Plan and coordinate student-teacher activities
Providing teaching and learning material for staff
Prepare work schedule for teaching
Chair staff meetings
Appraise staff
Prepare quarterly and annual report for the National Director through the Regional coordinator
Administrator/teacher, Ve- ICCES Vocational Technical Institute, Ghana, November 2000- August 2001
Responsibilities include registering students for National examination and communicating results to students and parents
In charge of receiving correspondence for the Institute
Teach office practice and typing
Contact this candidate