CNA/ UNIT Secretary/ Financial Counselor

Lൺ ൾ ඌ ൾ ൺ Oඇඐൾඇඎ

Cypress, TX ***** 832-***-**** *********@*****.***

Hardworking nursing professional bringing 20+ years of experience delivering exceptional care to Acute patients. Knowledgeable about

ICU and Critical Care requirements and skilled at maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs. Preventative Health

Intravenous Therapy

Chronic Disease Management

Precepting

Feeding Assistance

Infection Control and Aseptic Procedures

Acute Care Expertise

Medical Laboratory Procedures

Personal Care Needs

Indirect Patient Care

ICU Unit Secretary, 05/2019 to Current

Kindred Hospital – Sugarland, Texas

Received, recorded and addressed incoming and outgoing communication via telephone and email. Completed and filed financial documentation for accounting purposes. Increased office productivity by transcribing over 10 daily meetings and appointments and implementing organizational systems for documents.

Carried out front office duties utilizing data entry skills in framework of medical database. Answered phone calls and messages for five-physician ICU medical facility, scheduling appointments and handling patient inquiries.

Organized paperwork such as charts and reports for office and patient needs. Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.

Patient Care Technician, ICU III, 01/2017 to 10/2020 HCA HOSPITAL AND HEALTHTRUST STAFFING – Houston, TX Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.

Worked with interdisciplinary healthcare team to develop, implement and manage care plans, ensuring inclusion of patients' individual needs.

Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

telemetry readings and updating team members on changes in stability or acuity. Reported patients' status and delegated nurse assignments to achieve optimal outcomes. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Supported patient admissions, discharges and transfers to promote team efficiency. Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.

Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Assisted patients with activities of daily living under guidance of [PCA Patient Care Technician, ICU III, 02/2014 to 08/2018 Methodist Hospital – Houston, Texas

Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.

Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity. Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues. Led teams in driving successful patient outcomes by prioritizing standard of care and best practices. Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education. Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for All rehabilitation unit.

Bed Management Representative/Transfer Center Coor, 01/2002 to 09/2012 Harris County Hospital District – Houston, Texas

Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission. Carried out front office duties utilizing data entry skills in framework of medical database. Maintained current and accurate medical records for over [Number] patients. Collaborated with assistants and Trauma doctors to prepare and set up rooms with adequate supplies and equipment.

Coordinated front office duties, including customer service, patient scheduling and billing. No Degree: Education

University of Houston - Downtown - Houston, TX

No Degree: Nursing Practice

HCC - Houston, TX

CERTIFICATION oF NURSING ASSISTING: Nursing, 03/1996 TRANSWORLD ACADEMY

First Aid/CPR Certified

BLS

NIH STROKE SCALE CERTIFICATION

AMERICAN HEART ASSOCIATION

Eൽඎർൺඍ ඈඇ

Cൾඋඍ ൿ ർൺඍ ඈඇඌ

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