Medical office director
Resume:
BRITTANY O’NEILL, CPOT
Virginia Beach, VA, *****
******************@*****.*** · Cell: 860-***-****
Ability to lead, motivate, and consistently generate growth in sales within the contact lens department through building employees and creating patient relationships. EXPERIENCE
2014- PRESENT
CONTACT LENS DIRECTOR, BEACH EYE CARE
Oversee the department by developing protocols and programs to fine tune day to day tasks. Also created systems to grow the team personally, which in return has exponentially grown the department as a whole monetarily and team work ethic. 2012 – TO 2014
CONTACT LENS TECHNICIAN, BEACH EYE CARE
To complete day to day tasks in the department mainly focusing on patient satisfaction, patient relationships, and personal sale growth.
EDUCATION
2014
ASSOCIATES IN SOCIAL SCIENCE, TIDEWATER COMMUNITY COLLEGE SKILLS
Motivation of team members to produce sales
and consistently reach growth goals
Medical billing and insurance specialist for
contacts and medically necessary vision needs.
Office software: medflow for exams, mdoffice
for billing and scheduling, MVE for optical point
of sale, and Modmed linking of all three
systems
Medically necessary contact fit and lenses:
scleral, synergeyes, RGP
Ability to remain level headed under
pressure and fast paced environments
Sense of surroundings and able to evaluate
and adapt in any situation
Process development- creation of clear
process for department to follow
Conducts training and group growth
meetings
Organization of tasks to optimize company
time
ACTIVITIES
I thoroughly enjoy making personal connections with others and stay involved in the community in many ways. In my current position, I enjoy motivating and being a part of monthly fundraising, especially focusing on the Vision Walk to fight blindness. A passion of mine is exploring the outdoors, and making sure to leave places cleaner than I found it. I live by “you never know what someone else is going through.” Be mindful and kind.
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