Stormie Clark
Excellent Customer Service Skills/*5 Years Office Work
Council Bluffs, IA 51501
************@*****.***
ESSENTIAL DUTIES and RESPONSIBILITIES:
Essential duties must be performed on site. Other duties or tasks may be assigned.
• Reports to work on a regular and reliable basis
• Generates inter-departmental notices and reports daily as needed.
• Assists parents and students daily as needed.
• Prepares daily routine correspondence as needed.
• Sorts mail, schedules appointments and maintains calendars daily for counselors or administrative staff as needed.
• Answers the telephone, takes messages and directs callers as appropriate daily.
• Maintains student files and records and/or attendance information daily.
• Assists the counselor or administrators with State and Federal reports as needed.
• Completes daily, monthly and annual reports for District, State and Federal reporting as needed.
• Orders supplies, prepares print orders, compiles new student files as needed daily.
• Assists in preparing faculty and student handbooks annually as needed.
• Organizes daily office routines and performs general office duties daily.
• Collects and enters student data into SASI (student information management systems)
• Enters data for student identification badges and maintains data base annually. SUPERVISORY RESPONSIBILITIES:
May be required to supervise students in the office. QUALIFICATION REQUIREMENTS:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Authorized to work in the US for any employer
Work Experience
Head Chef
Azria Health Midtown - Omaha, NE
August 2019 to Present
I am the head cook. I currently work the day shift. I prepare breakfast and lunch with all of my heart. I am looking to further my career in upper management. Thank you,
Stormie Clark
Store Manager
Dollar General - Council Bluffs, IA
May 2011 to January 2019
I ran a team of 7-8 Employees. This is a retail job. So many duties. First, you want to Greet every Customer that walks in. Have Great Customer Service. Ask them if they need help with anything, and leave your Business Happy and Satisfied.
I Ran a Cash Register daily. Ran freight daily, Made Employees Schedules, Spoke to our Vendors Daily, Coached and Trained Employees, Took care of the Business Needs, Problem Solving and Multi Tasking Skills.
Maintain a Clean and Organized Store. De ligate duties to our Team Members, Planograms, Office Billing, Computer, Paperwork, and a Great Sales Competitor. Fuel Manager - - (Promoted By The Same Company)
Sapp Bros., Inc. - Omaha, NE
May 2005 to May 2010
High school diploma or general education degree (GED) and related experience. LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively both verbally and in writing with staff, students, co- Board approved date__/__/__ Last Review date__/__/__ New Review date__/__/__ Secretary Secondary Guidance/Attendance 1
workers and community.
Assistant Manager - (Promoted To Our Omaha Store in 2010) Sapp Brothers Travel Centers - Council Bluffs, IA
May 1998 to 2005
Greeted our Guests with a Smile, Typed their Information into our Computer, so that they may Receive their Fuel and Fuel Ticket, Ran the Lottery Desk, Helped out in the Store, Assisted my Fuel Manager, Worked on Diesel Pumps, Gas Pumps, Cash Handling, and Bank Runs. Assistant Manager
Trex Travel Center - Dearborn, MO
March 1992 to March 1998
Customer Service. I started as a Cook, Promoted to Sales Associate, and then Promoted as Assistant Manager.
I Greeted our Guests, I ran a Cash Register while running a Switchboard for the Truck Drivers. Managed, Trained, and Coached our Team.
Assisted the Store Manager.
There were times when I ran our Busy Store and Kitchen by Myself. Great Multitasker.
Worked Various Shifts.
Cleaned Store from Top to Bottom.
Stocked Products that came in on our Truck.
Problem Solver.
Worked on my days off when Needed.
Open 24-7
Education
12th Grade in General
East Buchanan High School - Gower, MO
August 1975 to May 1988
Skills
• Five years (5 years)
• Payroll (6 years)
• Scheduling (7 years)
• Human Resources (5 years)
• Employee Relations (10+ years)
• Filing (10+ years)
• Customer Service (10+ years)
• Call Center (1 year)
• Customer Care (10+ years)
• Basic Math (10+ years)
• Time Management (10+ years)
• Food Preparation Experience (3 years)
• Food Safety Experience (3 years)
• Cashiering (10+ years)
• Food Service (3 years)
• Cash Handling (10+ years)
• Leadership Experience (10+ years)
• Management Experience (10+ years)
• Retail Sales (10+ years)
• Sales Experience (10+ years)
• Retail Management (10+ years)
• Writing skills (10+ years)
• Cooking (4 years)
• Dietary department experience (4 years)
• Kitchen experience (4 years)
• Management (10+ years)
• English (10+ years)
• Dietary Aide Experience (3 years)
• Planograms (10+ years)
• Store Management Experience (10+ years)
• Merchandising (10+ years)
• Supervising Experience (10+ years)
• Assistant Manager Experience (10+ years)
Certifications and Licenses
Store Sales Awards, Fork Lift License
Currently working at A Senior Living Center
August 2019 to 2022
I am a Care provider/ Dietary Aide, and Cook in the kitchen. It is very rewarding to work, and help with our residents. Food Handler
Food Handler Certification
Assessments
Customer Focus & Orientation — Proficient
March 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Supervisory Skills: Interpersonal Skills — Familiar March 2019
Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Familiar
Sales Skills: Influence & Negotiation — Highly Proficient June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Scheduling — Familiar
March 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variable in standardized situations.
OTHER SKILLS and ABILITIES:
Previous experience working as an administrative assistant or secretary. Knowledge of bookkeeping principles and budgets. Experience with computer applications for business, Windows 3.1, Windows 95, Windows NT, Word Perfect, Word, Excel, Access and Power Point. Previous experience working with student management systems such as SASI preferred. Experience using a variety of office equipment, fax, phone, PC, copier. Strong verbal communication skills and ability to interact well with staff, students, community and co-workers. Ability to perform tasks with minimal direction or supervision. Ability to perform duties with awareness of all District requirements and Board of Education policies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to verbally communicate and acknowledge communications from others. The employee frequently is required to walk; sit; reach with hands and arms 0 - 24 inches and occasionally up to 36 inches; climb or balance and stoop, kneel. The employee must occasionally lift and/or move up to 20 pounds 0 - 12 feet and occasionally up to 50 pounds such as office materials or office equipment. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision and color vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee usually works inside. The employee may occasionally be required to travel from one building to another for meetings. The noise level in this environment is usually low to moderate but may be loud at times when loading and unloading materials or when office equipment is running.
The information contained in this job description is in compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Board approved date__/__/__ Last Review date__/__/__ New Review date__/__/__ Secretary Secondary Guidance/Attendance 2
Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Board approved date__/__/__ Last Review date__/__/__ New Review date__/__/__ Secretary Secondary Guidance/Attendance 3