Customer Service Housekeeping

ELIZABETH LACKEY

**** ******* **, *********, *********, 37914, US • 863-***-**** • **********@*****.*** Experienced non-medical care provider with 1 years of in-home care experience.Patients benefit from improved care and a flexible learning approach. Patients benefit from improved care and a flexible learning approach. Compassionate, with a strong focus on providing outstanding customer service. Completing household chores, assisting patients with self-care and hygiene, and providing companionship are all things that you can do. Deep desire to assist clients in reaching their full potential. Ability to solve complex problems and maintain composure in stressful situations. Treatments were given, beds were made, meals were cooked, laundry was done, and errands were run. With compassion and attention to detail, she is skilled at addressing patient needs. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Highly organized and team-oriented, with a strong emphasis on customer satisfaction. Professional with a positive attitude who is available to work a variety of hours. Dedicated to learning, growing, and succeeding in housekeeping. Available to work nights, weekends, and holidays.

Reliable and dedicated, with the ability to stand for long periods of time and effortlessly lift over 50 pounds. Verbal and written communication skill

Light cleaning

Patient privacy and confidentiality

Medication administration

Meal planning and preparation

Flexible schedule and availability

Verbal and written communication skill

Light cleaning

Self-discipline

Cooking meals

Speaking clearly

Meal planning and preparation

Flexible schedule and availability

Cleaning techniques

Team management

Communications

Relationship development

Vacuuming

Problem resolution

Organization

Mopping and sweeping

Customer service

Sorting and washing laundry

Team building

Decision-making

Housekeeping

Leadership

Detail oriented

High School - 2012

Clinton High School - Clinton, TN

Professional Summary

Skills

Education

Caregiver - January, 2022 to May, 2022

Special Care Incorporated - Knoxville, TN

Was in charge of daily activities and offered assistance when necessary. Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting. Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines. Contribute to a positive living environment in order to improve the quality of life of my clients. Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books. Assisted with household tasks such as meal preparation, grocery shopping, and cleaning. Kept track of progress and recorded any changes in status. Am assisting with medication.

Provide assistance with personal hygiene.

Kept the patient area clean, safe, and well-organized. Developed strong bonds with clients in order to provide emotional support and companionship. Changed dressings, bandages, and binders to maintain proper healing and sanitary measures. Kept them mentally alert by entertaining, conversing, and reading aloud to patients. Helped disabled clients in any way I could to help them achieve independence and happiness. Performed daily household tasks such as cooking, cleaning, and laundry, among others. Assist with medication self-administration as needed. Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week. Changed the bed linens and made sure the residents were comfortable. Did laundry, dusting, dishwashing, and vacuuming, among other things. Work History

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